Is Hotel Terranostra pet-friendly?

Yes, pets are allowed at this property.

Does Hotel Terranostra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 135 per room applies.

Where is Hotel Terranostra located?

This family-friendly Valparaiso hotel is located on the boardwalk, steps away from Turri Clock Tower, Concepcion Lift and Casa Mirador de Lukas. El Peral Lift and Museo de Historia Natural are also within 10 minutes. Puerto Station is only a 5-minute walk and Bellavista Station is 6 minutes.

Hotel Terranostra Reviews, Deals & Photos 2025

4/10 Poor

Thor

12 Apr 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Cheap. Dirty. Bed full of ants. Good location. This is a step up from a hostel. Location is good for historical district. Room is dirty (e.g., little white specs on the bathroom walls from other people’s tooth brushing - ewwww!). Staff are OK. Tiny ants everywhere. In the bed. Biting.

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

13 Jan 2019

Liked: Cleanliness, staff & service

Stayed 5 nights in Jan 2019

10/10 Excellent

Christopher

9 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

3 Jan 2019

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

3 Jan 2019

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

20 Dec 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

TODO BIEN , PARKING NO TIENE EN EL HOTEL Y ESTA A 5 CUADRAS.

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

17 Nov 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

En decadencia

Habia ido dos veces antes y se destacaba por su limpieza y estilo moderno, además por la excelente calidad de su desayuno. Primero, la recepción sucia y desordenada. El check in es recién a las 4 de la tarde. Esta vez alojamos en la suite premium, que dicho sea de paso nada tiene que envidiarle a las suites supreme excepto por tener una tina de baño. La cama chirriaba al menor movimiento, el colchón no cabía por lo tanto quedaba doblado hacia arriba, hacia un calor sofocante sin aire acondicionado, no tenia ventanas ni vista al mar mas que unos pequeños ojos de buey circulares y muy sucios, la ventana del baño permitía acceder a un balcón común con otras piezas, sin privacidad, la maquina de cafe prometida no estaba, el minibar vacío y manchado con vino, tampoco hubo trago de cortesía como se ofrece. Telarañas en el cielo, mobiliario en mal estado, etc. El desayuno ya no tiene jugos naturales ni café de grano, todo envasado tipo supermercado, el pan seco, la grill no calienta el pan correctamente, etc. Detalles como que los focos de los pisos y cerámicos estan rotos, por fuera el edificio está todo rayado, etc. La atención sigue siendo buena pero definitivamente no regresaremos, menos después de haber sido una invitación sorpresa para alguien muy querido y más encima de lo caro de la habitación ($90.000 aprox x noche) fue una verdadera verguenza.

Stayed 2 nights in Nov 2018

4/10 Poor

Rosana Rodolfo Pizzolatti

12 Nov 2018

Disliked: Cleanliness, room comfort

Péssimo, hotel sujo e quartos sem conforto

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

3 May 2018

Liked: Staff & service, property conditions & facilities

Disliked: Room comfort

Lovely staff

Lovely staff and actually decent location very close to the city center but it is not in a nice area. The staff could not be nicer and the room were pretty nice.

Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

4 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel right in town

Lovely staff in an old bank. Lots of character. Good price and terrific room.

Stayed 2 nights in Apr 2018

8/10 Good

donald

5 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

excellent location easy walking to major tourist sights and situated on busy thoroughfare linking many restaurants and bars

Stayed 2 nights in Jan 2018

10/10 Excellent

Roderick

25 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel ideally located

When in Valparaiso, there is never another option besides staying at Terranostra. The staff is always warm and welcoming and will do anything within reason to make you comfortable. beyond the service, location is ideal , close to sightseeing, dining and business destinations - regardless of what you're planning to do. I'll be back!

Stayed 1 night in Feb 2018

10/10 Excellent

Clive

8 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and friendly

When we checked in we thought the area was a bit dodgy, but when all the shops and cafes lifted their shutters the atmosphere changed completely and it was really buzzy. Our room was good with a comfortable bed. Breakfast was good with a friendly host. The hotel was next to the steps going up to the higher levels. Short walk to some great little bars.

Stayed 4 nights in Feb 2018

4/10 Poor

Aili

18 Jan 2018

We booked Hotel Terranostra but was told that the hotel was overbooked and we were sent to another hotel

Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

9 Jan 2018

Liked: Staff & service

Last minute booking and met our needs

Didn't have a lot of time to research and this hotel met the need and price point for a last minute overnight stay. The staff spoke English and were helpful. Main issue is they advertise parking and there was none at this hotel site. Hotel staff directed us to park at the mall which was several blocks away and presented some logistical challenges, but they do validate parking so we were not charged for parking. I f you are a light sleeper, pay attention to room location. My roommate had a hard time sleeping due to street noise but I was fine. They offer breakfast and coffee was good.

Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

2 Jan 2018

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Good location, but the rest is below average.

Great location. Receptionist needs to improve their customer service and job skills. They were not welcoming at the desk. The lady, Maria Jose was unprofessional and very stiff not to help further. The hotel did not provide water unless it was tap water at breakfast. The breakfast was below average. Fruit started to go bad faster than expected. The hotel desk was not putting effort to make it more accomadating.

Stayed 3 nights in Dec 2017

6/10 Okay

Richard

13 Dec 2017

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Hotel Terranostra, adequate, not great

The hotel is in a grimy, business area, dirty, grafitti filled neighborhood. However, it is a safe area, near to the port, but away from the tourist area, which is a walk and ascensor ride away. When the adjacent ascensor reopens next year, it will be more convenient. The hotel was slightly grimy and our room was plagued with ants. Despite reporting this to the desk clerk every morning, the ants thrived in the room. The best part of the stay was breakfast, which was a very adequate buffet served up by Adolfo and his crew. They were friendly, helpful and engaging. Breakfast featured eggs, made to order. The bathroom was adequate, water pressure was ok, but shower water temp varied quite a bit, and bathroom lighting was dim at best. On the other hand, this is not USA, and with that in mind, the hotel was decent enough.

Stayed 4 nights in Dec 2017

6/10 Okay

Peter C

25 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Terranostra - central area

Hotel Terranostra is situated in a central part of Valparaiso. There are plenty of restaurants and bars nearby, and also close to a lot of the main attractions. As the Hotel is situated on a main street it is quite noisy especially at night ( we were there on a weekend which probably didnt help!). The Hotel is fairly basic, the rooms were a bit rundown and need some maintenance, shower tap for instance didnt work well. Breakfast is served downstairs in the restaurant which is on the main street. Breakfast is basic, eggs, ham, cheese, fruit and yogurt - help yourself. Staff very friendly and helpful.

Stayed 2 nights in Nov 2017

10/10 Excellent

Roderick

17 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel centrally located

The staff is always super accommodating and friendly, whether in town for business or pleasure, Terranostra has a great location. Steps away from Valparaiso' tourist attractions, restaurants and night life. From a work perspective, walking distance to the port and business areas. Has the charm of boutique hotels that dot the hills of this city, without having to climb stairs or thread complicated streets to get to them. Frequent guest and will definitely be staying there again when in Valparaiso.

Stayed 3 nights in Aug 2017

8/10 Good

Alex

26 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Nice boutique hotel, decorated in good taste with comfortable rooms. Not convenient if you come in a car (parking is far and not the safest walk back at night). Great breakfast included.

Stayed 1 night in Jul 2017

6/10 Okay

Suzette

15 Mar 2017

Liked: Cleanliness, staff & service

Convenient but noisy location

Great place to be just very noisy all night.

10/10 Excellent

Roderick

14 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value Hotel

Ive written so many reviews for this place, I keep repeating myself.. What keeps me coming back? Location, staff, comfort, breakfast, service, cost, etcetera. If you're staying in Valparaiso, whether for tourism or business, this is a great place. Highly recommended.

8/10 Good

Verified traveller

30 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Recommend this place for sure

Rooms need AC or a fan, as open windows in a city that goes all night doesn't work. Great staff, excellent breakfast, convenient location. Consider making an iron available.

4/10 Poor

Jennifer, Lima, Peru

21 Jan 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

There was no air conditioning, the bathroom fixtures were broken and falling off the wall, there were holes in the wall that they just put wall paper over.

8/10 Good

Claudia, Puebla, Mex

5 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel súper lindo y moderno

La decoración del hotel es lo mejor! Está increíble, limpio, cómodo, me encantó. Pero si sufres de calor terrible! No hay aire acondicionado ni ventiladores! La noche puede convertirse en una pesadilla por esto. El desayuno nada extraordinario. Les falta picante para los mexicanos!

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