Pousadas in Virginia

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"I have been coming to this resort for the past six years, but this time was the worst experience i have ever had!!!everything started great until the next day, when a stupid family checked in the upper unit of our unit! They have some stupid kids that kept running, and screaming until almost 1am, we couldn't go to sleep, because of the noise, and i had to call the front desk several times so they can send security to calm them down, but unfortunately security showed up almost 2 hrs later, and things could have escalated badly, and thats when i decided ro drive to the front desk to solve this issue!!! All they could do was moving us to a different unit, and it was almost 2am, and we were told , we would go back to our inial unit the next morning, coz they would either move the other family somewhere else, or even kick them out. The unit were moved to was so filthy to the point we couldn't even sit on the couch. I had to cover it with bed sheet, the carpet was so dirty, everything in the unit was outdated, unlike the 1st unit we checked in, it was renovated. And clean.The next day we were told the manager didn't approve us to move again to a different unit, and we had to stay in that filthy apartment. All personnel were unhelpful, and stupid for not making right and fixing the issue in a proper way. I think this time definitely will be the last time i would ever step a foot in this stupid place."

"We were upgraded to a room looking at the city, which was nice. We had a good breakfast. Room seemed larger than average to us."

"Staff friendly "

"The room was ok, but the bed linen had hair from previous guests. And so was the bathtub. So the two major things that we needed during our stay were unusable. After contacting the front desk they mentioned being short staffed and finally at 9:30 PM I got the half of the items requested and then I was supposed to make the beds. Which means taking out sheets and pillow cases used by others and change them! Thankfully I was carrying couple of car cushions and blanket in my car from winters. So I grabbed those and we somehow passed the night and were out as soon as there was daylight. Spending 1 Night was no less than a disaster! We didn’t use shower at all!! Spoke again with the front desk in the morning and made her aware of the situation and she said she would get back to me, but have not heard anything back in 24 hours. It is not like they didn’t have options, they could have offered a clean ready room, or fixed the problem. Cleaning someone else’s used stuff is not my problem! So we just paid $$$ to be under a roof over our head for a night. Thankfully had not booked it for more than a night! We checked into another hotel same time as we checked out from there. "

"Great location near the metro for quick and easy access to DC. Hotel was very clean, staff friendly, and great breakfast. Price for parking was less as well compared to other hotels in the area. Would stay again if I ever go back to this area"

"Great"

"Diss"

"We used the pull out couch and a blanket was dirty. The dishwasher leaked and the people above us were very excited to hit the park very early and seemed to have a dance performance very early in the morning that we all had the privilege of waking to when we wanted to sleep in... "