See all properties

Hotel Silken Ciudad de Vitoria

4.0 star property
Hotel in Vitoria-Gasteiz with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Reception
Spa
1 bedroom, down duvets, minibar, in-room safe
Lobby
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is 2.282.184 ₫
2.510.402 ₫ total
includes taxes & fees
6 Jul - 7 Jul

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Double Room (Silken Club)

1 bedroom, down duvets, minibar, in-room safe

Club Double Room (Silken Club)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
Bidet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Parking Included)

1 bedroom, down duvets, minibar, in-room safe

Double Room (Parking Included)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite, Balcony

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • Sleeps 1
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

1 bedroom, down duvets, minibar, in-room safe

Club Double Room Single Use (Silken Club)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
Bidet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, down duvets, minibar, in-room safe

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double Room (extra bed for a child)

1 bedroom, down duvets, minibar, in-room safe

Standard Double Room (extra bed for a child)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite (1 adulto)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

1 bedroom, down duvets, minibar, in-room safe

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use (Parking Included)

1 bedroom, down duvets, minibar, in-room safe

Double Room Single Use (Parking Included)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 2 Large Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

What's nearby

  • Armory Museum of Alava - 3 min walk - 0.3 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • Mendizorroza Stadium - 13 min walk - 1.1 km
  • Cathedral of Santa Maria de Vitoria - 13 min walk - 1.1 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪La Pepita - ‬4 min walk
  • ‪Cafeteria Lovaina - ‬5 min walk
  • ‪O'Connors - ‬6 min walk
  • ‪Manai - ‬2 min walk
  • ‪Lascaray - ‬1 min walk

About this property

Hotel Silken Ciudad de Vitoria

Upscale hotel located in Lovaina
At Hotel Silken Ciudad de Vitoria, you can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site restaurant, Vitoria, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, laundry services and tour/ticket information
  • A banquet hall, multilingual staff and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 149 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 26-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, French, German, Spanish

Similar properties

Lobby

NH Canciller Ayala Vitoria

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 620 reviews
The price is 2.297.311 ₫
2.527.042 ₫ total
includes taxes & fees
20 Jul - 21 Jul
NH Canciller Ayala Vitoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is Hotel Silken Ciudad de Vitoria pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on 6 Jul 2025 start from 2.282.184 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Silken Ciudad de Vitoria?

Self-parking is available for EUR 17 per day.

What time is check-in at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Silken Ciudad de Vitoria?

Checkout is at noon.

Where is Hotel Silken Ciudad de Vitoria located?

Located in Lovaina, this hotel is within a 10-minute walk of Florida Park, Cathedral of Mary Immaculate and Basque Parliament Building. Armory Museum of Alava and Convent of San Antonio are also within 10 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 10 minutes by foot and Vitoria-Gasteiz Station is 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 319 out of 575 reviews
Rating 8 - Good. 208 out of 575 reviews
Rating 6 - Okay. 34 out of 575 reviews
Rating 4 - Poor. 8 out of 575 reviews
Rating 2 - Terrible. 6 out of 575 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Very comfortable and well located place.
Stayed 4 nights in Jun 2025

10/10

Nice and beautiful hotel in city centre,
Stayed 1 night in Jun 2025

10/10

Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Stayed 1 night in Jun 2025

10/10

It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025

10/10

Helpful staff, free upgrade.
Stayed 2 nights in Jun 2025

10/10

Excellent
Stayed 1 night in May 2025

10/10

Great experience and pleasant stay. Definitely recommend.
Stayed 1 night in Mar 2025

8/10

Good
Stayed 2 nights in Jun 2025

8/10

Good location Needs a gym
Stayed 2 nights in Feb 2025

8/10

The hotel was OK
Stayed 1 night in Oct 2024

8/10

Close to center with restaurents/tapas bar around
Stayed 4 nights in Nov 2024

8/10

Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
Stayed 2 nights in Oct 2024

10/10

Fab place! Nice staff great location.
Stayed 1 night in Mar 2024

10/10

Lovely hotel, perfect for exploring Vitoria.
Stayed 1 night in May 2023

10/10

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Stayed 1 night in Mar 2025

10/10

The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Stayed 2 nights in Sep 2024

10/10

Modern hotel (a little bit sterile), good parking and well located for a short walk into town
Stayed 1 night in May 2023

10/10

My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
Stayed 1 night in Jul 2024

10/10

It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Stayed 1 night in Jul 2024

10/10

A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
Stayed 2 nights in Sep 2023

8/10

We enjoyed how centric it is to everything. We would walk everywhere so easily. Parking was great in the same hotel. The room was comfortable, staff efficient and friendly. The room was comfortable and clean. Would stay there again.
Stayed 1 night in Oct 2022

10/10

Excellence in service, cleanliness and appearance
Stayed 1 night in Aug 2023

8/10

Personal amable
Stayed 1 night in May 2024

8/10

Centrally located to the city center. Terrible checkin and out process. Despite regular visits to this hotel they still request passport/company details during checkin process. Additionally making a copy of passport by the frontdesk person is NOT allowed by law! You never know when the database gets hacked and where this data is going to!
Stayed 4 nights in Sep 2024

6/10

Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Stayed 1 night in May 2024