Search Hotels Near Volleyball Court, New Tazewell

"Our room was nice and clean, but the TV didn't have a remote control that worked with all the TV’s option, it only controlled the volume and you could channel surf, but you didn't know what station was on Then the bathroom had one of the energy light control that was bad, it would turn the lights off every 30 seconds and you couldn't reach the light from the toilet or the shower and it went totally black when the lights went out and we had to use a towel to wave in the air to get it to turn the lights back on. That's a problem unless you don't mind doing that every 30 seconds. When I reported it to the front desk the first night I was told they didn't have anyone on sight to repair it nor did they have another room available to move us. So we had to deal with it. I was told I would receive a discount off the room, and I didn't think I would have to ask but when we checked out they had no idea about that and I had to ask for it. They gave me 10% off. I don't know if they is a good discount, but it felt cheap to me. Then I asked after checkout, where is our discount? She said oh I can't add it now because I already checked you out. But we will take the discount off your credit card and you'll see it in up to a week. They didn't give me the full discount on all the days only one. We stayed two days and were going to stay 3 but we checked out early for a different reason not related to the room. I also was upset that hthey did not give us clean towels, more coffee or make the bed"

"Staff was so friendly and helpful. Room was very clean. I will stay again on my next visit to Knoxville. "

"We had roaches in the room. Also, the front desk clerk was very rude."

"Yes"

"Breakfast needs attention "

"Ok breakfast good for price "

"Very nice "

"Breakfast staff wasn’t very friendly. "

"Property was well maintained and all of the staff was great! Especially Ms. Dana serving breakfast. The breakfast was hot, fresh and area was kept very clean throughout the morning. My only disappointment was the size of the fitness center. Not a deal breaker since Southern Fitness is close by. A MUST visit for gym lovers. Overall, a wonderful stay and will definitely book again!"