Khách sạn Walnut Creek

"Bathroom shower did not drain."

"Everyone was so nice and kind. I needed an extra towel and they bought it to me immediately. My room was very clean and the bed was so comfy. T. Moore"

"Their elevator is a death trap. We were trapped in the elevator for some minutes. Only one lady was on duty and she couldn’t of any help. We were using the stairs because of this incident. The hotel management knew about this elevator being bad but they wanted customers to continue to manage it. Sad!"

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"Television did not work. Room chair broken & iron did not work. I called the front desk several times & no one came to help. The young lady kept telling me that she was “handling an issue & was trying to get me assistance.” No one came!. The next morning, the Manager came to the room to try & fix things, but I told him that I’m checking-out. The Continental breakfast room was nasty & dirty. The food was cold & not good. We checked-in after 7 pm (July 3rd) & were told there would be eggs &...

"Every thing was good"

"The staff was amazing!! Next I'm in town we will stay with them again. They went above and beyond for us. They even let us swim in the pool past closing hours ty so much for being so awesome 😁"

"Very friendly and professional staff!"

"The room needed to be repaired. The toilet moved evrytime you sat down. The bathroom floor needed to be repaired. The pool was not open but when I called in June they said it would be open in July. Staff members don’t know how to talk to people in professional way. Not sure if I would stay here again or not."

"Genial"

"Everything was great"

"All good!"

"Nice for family for 2 bedroom suites plenty of space. Not well kept though with broken drawers and stained bathtub. Not enough towels for the family. But convenient location and good price."

"Wouldn’t approve my reservation even with recipe and wouldn’t even try to help with it"

"Great location. Clean and well maintained."

"It was cleann and very friendly staff"

"👍"

"While the front desk and staff are extremely helpful the manager needs some training or find another position that does not require contact with people. The main A/C was not working so guests had to rely on the older window/radiator units. My refrigerator did not work and by the time it was fixed my dairy had to be thrown out. The managers response was that I could check-out."