"Great location. We were pleasantly surprised. Upon entry the room, we were happy to have the ac already turned on, to have us walk into a cool room. The room we had came with a jacuzzi tub. We were hoping to enjoy the tub and filled it with hot water. As the tub filled up, I went to add some cold water and discovered that the faucet did not turn. I attempted several times and was unable to turn the knob. We were unable to cool the tub down and knew that in the morning we couldn't have had even a shower. As this hotel has no onsite staff, I was able to find a number on Expedia. I spoke with the manager, Tobin, and explained the situation. Tobin arrived fairly quickly and immediately moved us to a new room. We really appreciated the quick resolution. We would have appreciated some additional compensation, but we do appreciate Tobin. Next time we stay at this property, we will take some time to make sure everything is in working order.
Make sure you are aware that you room may not have a shower and just the tub."