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"Rooms clean staff great "

"Perfect for us - nice big room! Good facilities - best shower ever! "

"Nice room breakfast was great spa was a bit smaller than I expected "

"Clean everywhere and such a divine scent as soon as you get through the revolving doors. Welcoming and friendly staff. Was upgraded to a king from twin beds which was good. Great selection of options for breakfast. Early supper of gammon steak and fries and tomato, avocado and mozzarella salad with chili and ginger chicken skewers was lovely. Passion fruit posset was gorgeous. Made for a a lovely pre- theatre treat. Nice cocktails too made for a lovely, relaxing and memorable stay. "

"Clean, polite staff and well located, but lack of parking is a setback. Pool is dated and craving for renovation. Pool is in a different building across the road which is a university sports centre; not stated when booking. No towels provided at the pool. So make sure u get a towel from the room if you are staying at the hotel. "

"Very good and very friendly"

"Great location. Nice room. Not a fan of the breakfast. Not many veggie friendly options. No milk alternative for the coffee. Skipped breakfast the 2nd day."

"Due to the refurbishment works the bar/dining area was not great & limited menu choices for dinner. Could do with signs showing which doors to use to enter the hotel. Staff were helpful & room comfortable. "

"As lovely as the hotel looked and as central as it was, it was not in a nice area. The staff were very friendly and helpful. Even though on the 11th floor, it was still noisy in the room. There were ear plugs provided with a note from the hotel, but they didn’t really help with the constant noise from outside. There were also holes in the curtains."