Khách sạn West Aurora , Aurora

"La habitación estuvo muy limpia"

"Everything was clean and perfect!!! We would stay here again!"

"Friendly, clean, and very comfortable beds "

"This is a very clean and nice hotel. It feels brand new and the staff was incredibly friendly and polite. My only complaint was the noise. It seems like when building this hotel, they really cheaped out on soundproofing. It’s right next to the interstate which was loud inside the room, Also, you could hear every footstep in the room above us, and they apparently had young kids who were running around all until almost midnight. And I mean you could really hear them. On the second night we stayed,...

"Kids loved the Family Suite, staff is helpful and polite. "

"Great location. Great hotel"

"HVAC system malfunction. Had to be relocated to another room. Staff were accommodating and pleasant. Continental breakfast not included in price. "

"Friendly staff, convenient, housekeeping staff availability, comfortable."

"Yes and yes"

"Horrible from the customer service side guest services is horrendous not helpful at all will not recommend"

"Our room was extremely clean and was very comfortable! The bed was great and amenities were wonderful! The entire staff at checkin and breakfast were so friendly and helpful! We couldn’t have asked for a better breakfast-probably the best we’ve had in a hotel! It was in a very convenient location too!"

"Nice place to stay. Everything was clean and well taken care of. Staff were friendly and helpful."

"Staff was amazing."

"Room was fine. Breakfast was the worst we have ever had. Very low occupation. Primary use of the facility seemed to be as a homeless shelter - admirable but not good for regular travelers. We canceled a second visit."

"I've been going to this hotel for years, whenever I'm in town. I can definitely tell there has been a change in management. The former manager Brenda ran a tight ship. The hotel was so clean it sparkled, the service was amazing....I mean Brenda hasn't been there in years and not only did she introduce herself to us but i still know her name. This hotel is still good. I will continue to stay there when I'm in town. The rooms are still clean. The pool is broken. One of the elevators is broken....

"Todo estuvo bien"

"Clean staff helpful and nice"

"At checkout, I asked for a receipt. The clerk said he could not print right now. I asked that he email it and he agreed. It has been 8 hours and 4 phone calls and still cannot get a copy of my receipt."

"Great front line people fora great property"

"Clean, nice staff big parking lot we all hung out by car had zero issues."