Khách sạn Tây Bergen

"Great experience"

"Our stay was nice at the Hard Rock Hotel. Friendly staff, great service, nice rooms. Ambience could be improved by having the music videos that they include in the Hard Rock restaurants. The Hard Rock store was a little weak as well with not much variety in the merchandise. "

"Clean room..friendly & helpful staff..bed comfortable, great linens & pillows"

"The rooms too smal and trafic on elevetors not well organaized"

"Breakfast was all store bought nothing was fresh at all maybe except the omelet which they don’t make daily. Nice staff and fast communication through phone messages. The hotel does get busy so taking the elevator would take up to 15 minutes. Rooms were sort of clean and cleaning service didn’t do much other than change sheets and take trash out. "

"Absolutely would recommend this hotel to anyone coming to NYC, convenient to subway also located an easy walk to Battery Park and Wall St. many places to eat and shop. The staff were very attentive and helpful. The hotel was clean and the rooms were great. Only minor complaint was waiting for the elevator."

"Thanks"

"Cleaning staff was friendly and welcoming."

"Todo super limpio, muy rico el desayuno y excelente atención por parte del personal"

"Great location, nice restaurant."

"The room was small and had the bare necessities. However, at checking, I was told they charge $20 'amenities type' fee. Having no recourse, I paid. When using the sin & tub, the water had to run for over 20 minutes before there was som warm/hot water. The water fluctuated in temp while using it, so that was less than pleasant. "

" Clean room, staff was very helpful and close to business area."

"If you are going for a short trip and do not need a lot of space, this is great. My daughter and I came in to town for a show and this was easy to get to from the train. Close to the show as well. Will stay here again."

"Checking in was quick and staff at the front desk were helpful, although they couldn't tell us what the included continental breakfast included. After check in I had to walk up 17 flights o stairs to my floor because the elevator wasn't working. Stood in the lobby (that was under construction) for an unexaggerated 15 minutes waiting for the elevator. The room itself was extremely clean and appeared to have been recently renovated. The shower had good water pressure even though the drain was...

"Very clean and friendly staff "

"Our stay at the penthouse was amazing. The views were incredible… room and hotel were fresh and clean. Staff was very friendly and helpful."

"Its a great fun hotel, perfect for kids because of the location and atmosphere. Rooms are small but its NY, incredible views."

"Dino was great! So was the female cashier thats always working the 2nd register long ponytail I forgot her name. Great service across the board. Elevator staff was always helpful nice and friendly."

"Good location & staff were really nice "