Khách sạn West Mere

"Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area."

"I felt compelled to write this because our stay at this hotel was genuinely the best we’ve ever experienced. The hospitality was exceptional—every staff member, from security to the reception and restaurant teams, greeted us with a smile and went out of their way to make us feel completely at home. Our 4-night stay was wonderful, and the hotel’s peaceful location in a quieter part of Ooty made it perfect for a relaxing getaway. There are so many people to thank, but I’d like to mention a few...

"Amazing property. Feels like you are in heaven. Amazing service. "

"This hotel was very convenient as I needed to stay the night in Mettupalaiyam after arriving by the toy train that early evening. It's a walkable 5-10 minute distance from the train station, with eat-in or take-out restaurants nearby, and a supermarket across the street. I would only recommend maybe requesting for an extra blanket (which may be at a cost), or bringing your own, as they only provided two flat sheets. The AC in my room, while at lowest level, made the room too cold (if turned off,...

"A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met."

"Wonderful. Staff were super helpful and friendly. Food was excellent. Its an isolated, lodge style place with full board included and they offer plenty of activities including wildlife safaris in nearby Bandipur park and a morning nature walk. "

"It was good"

"Excellent service and very peaceful location, even though slightly steep last few 100 yards for the car. Nice view from the room and property in general. Staff and cook are very very polite. Rooms were clean and organized. Bathrooms were also clean, although slightly wet after they clean (hosts can perhaps look into this and ensure bathrooms are wiped after cleaning). This was only reason for for a 4-star rating on “rooms” (instead of 5-star rating)."