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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, near Olympia Ice Center

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Check-in/check-out kiosk
Seasonal outdoor pool
Desk, blackout curtains, soundproofing, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
The current price is 2.428.542 ₫
2.779.466 ₫ total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(51 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(72 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 10 min walk - 0.9 km
  • Big E - 3 min drive - 2.8 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 13 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 33 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Rumbleseat - ‬5 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk

About this property

Quality Inn West Springfield

Hotel near Big E
Located close to Olympia Ice Center and Holyoke Mall, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course and a terrace. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, a TV in reception and a front desk safe
  • A vending machine, a lift and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Eco-friendly toiletries, showers and hairdryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, fridges and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

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Indoor pool

Comfort Inn & Suites West Springfield

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 854 reviews
The price is 2.788.433 ₫
3.191.361 ₫ total
includes taxes & fees
24 Aug - 25 Aug
Comfort Inn & Suites West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on 24 Aug 2025 start from 2.428.542 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 35 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn West Springfield?

Self-parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Checkout is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.7 mi (1.2 km) from Olympia Ice Center, and within 3 mi (5 km) of Big E and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

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Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 311 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 204 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 123 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms Very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging not fancy but clean !! Check-in with Andy was great friendly helpful We would not hesitate for a minute to stay there again Thank you folks at Quality inn
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean beds, great AC in room, good breakfast, pool was perfect.
Stayed 3 nights in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The price was right
Stayed 2 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was close ti the places i beed to go convinience
Stayed 5 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff went above and beyond. I will continue to rebook the room. Great price and super easy access from I91
Stayed 1 night in Jul 2025

8/10 Good

Lois

Safe and convenient
Stayed 4 nights in Jun 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 2 nights in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness
I like everything cleanness, pool,staff especially very professional, cleanness of room,plus quiet ,ac runs great
Stayed 2 nights in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice-everything was clean.
Stayed 1 night in May 2025

6/10 Okay

LINDA

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room we had was updated. I see they are working on the place. It needs more updating though. Breakfast area isn’t much to be desired for facilities. Selections ok but the fruit was melding that was placed out. Lots of restaurants and stores in this location. Town seems a bit in need of new paved roads.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Good value for money
Stayed 1 night in Jun 2025

2/10 Terrible

Janine

Disliked: Cleanliness, amenities, property conditions & facilities
First time ever having to leave hotel room because of safety issues.. had an extreme allergic reaction due to the smell of cats and cat pee everywhere .. the gentleman at the front desk was very nice and said he understood .. trying to receive a refund through insurance
Stayed 1 night in Aug 2025

2/10 Terrible

Edgardo

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything
Stayed 2 nights in Jul 2025

6/10 Okay

Dessiree Del Carmen

Disliked: Amenities, property conditions & facilities
The area wasn’t so great but there were good places to eat around the hotel as well as shops. The hotel is outdated and they did try to keep in clean and got it to be a non smoking hotel the smell of weed was very strong
Stayed 6 nights in Jun 2025

4/10 Poor

crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like the property due to the fact it wasn't kept up building had chipped paint and the restaurant in France took most of the parking spaces was hard to get a handicap spot
Stayed 1 night in Jul 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
The check in were hassel free, location parking all good. What I didn't like was it surpose to be a smoke free, but the hallway were smiling of marijuana occasionally.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
good service
Stayed 2 nights in Jun 2025

6/10 Okay

Tristan

Liked: Cleanliness, staff & service
Fridge was broken moved me immediately.
Stayed 1 night in Jul 2025

4/10 Poor

karen

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Needs to be updated and has a bad odor like mold in the room.. get rid of the carpet everywhere
Stayed 2 nights in Jul 2025

6/10 Okay

Mauricio

Disliked: Property conditions & facilities
House keepers start their day slamming doors, yelling and talking loud to each other since early morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
Stayed 1 night in Mar 2025

4/10 Poor

angel

Liked: Staff & service
Disliked: Property conditions & facilities
Very dated not clean
Stayed 1 night in Jun 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up with Bed bugs on me disgusting.smells like Urine…
Stayed 3 nights in Jun 2025