Khách sạn West Springfield

"The elevator is very old making noise make me scared after that everything’s 5stars"

"$5 parking fee is a bit ridiculous. Not something you would expect in the area where the hotel is located."

"The motel is very easy to find and the parking is plentiful for the number of rooms. I loved that I could park right across from my door and not have to do any steps. I travel with well behaved (show) dogs and the motel was very welcoming. The room was larger than I expected and it was nice to have the little dinette table to sit at instead of having to lounge on the very comfortable bed. It was warm inside when I first arrived but the A/C cooled it quickly. I'd love to go back next time...

"Great no frills property, that I have the opportunity to stay at frequently. Check in is effortless, with friendly staff & management. My room preference are superior kings, which are clean & spacious. There is ample free parking, on all sides of the property. Maintenance keeps the grounds, almost spotless of litter. All rooms are smoke free, however there is a designated, outside smoking area. Many rooms are pet friendly. Overall, another nice stay. Highly recommended "

"A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again."

"It was nice and clean and convenient. The breakfast was edible.."

"Great "

"The room size and accommodations were good. Only thing we had issues with was the mattress. Not very comfortable at all. But front desk also very friendly."

"Clean room. Plenty of parking. Friendly staff"

"I found breakfast items cold. Bar and bar staff were great "

"Clean room."

"Everything was great for a quick trip to Erie."

"The staff was very courteous and helpful."

"The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...

"It wasn't the best but it wasn't the worst. It was under renovations so it wasn't the best kept when you walked into the hotel. Our room was a little dusty, and the shower wasn't all that clean at least to me. Everything else was fine. Sheets and towels all seem to be clean."

"Perfect all around"

"The heat/AC system would pump out very cold air for 5 or 10 minutes before acually heating. I was pretty sure when I booked this stay it said there was breakfast included. All they had was coffee, tea, and hot chocolate."

"Great 4 night stay for the price. There were even hot items at the breakfast bar. Staff very helpful."