Search Hotels Near Raccoon Park, West Springfield

"Cleaning lady was horrible and rude was banging on the door demanding that we leave sooner than we were supposed to check out so that she can clean the room was really really upset. We were also charged $30 extra just to check in in an hour and a half early. This is one of the worst hotel experiences I’ve ever had."

"Beautiful property and room. Will stay next trip"

"Was an excellent stay"

"The room was perfect for our family. We had a great view of the bay and also the construction on the bayfront (perfect for a toddler!). The location is great because you can walk to basically anything on the bay and also downtown if you want a longer walk up State or French Streets"

"Very nice hotel. Breakfast was great and the pool . Friendly staff too ! Definitely would recommend "

"Great view. Hated that the 5th floor bar was open to the public. Half of the front desk staff were unfriendly. They other half were courteous and helpful. Waitress at breakfast went out of her way to interact with my 5 year old and was the highlight of our visit."

"Very clean and friendly place to stay alway enjoy our stays there will go back to stay "

"Breakfast and breakfast crew were amazing. On the hotel:The staff were helpful and the rooms were generally clean but just a bit run down. For example:Someone had ripped the shampoo bottle out of the shower and it wasn't replaced. Would stay there again because it was a good value for what it was. "

"They could’ve let people know that their pool and hot tub was under repairs. That’s why I paid to go there if I knew it I would’ve went somewhere else and then I had to wait for towels after check-in was a half hour late because they didn’t have the staff. They were shorthanded but the staff that was there it was very nice and thoughtful and everything was clean and I had a good breakfast, but I wanted to use the gym and the pool. That’s why I went there."