Khách sạn West Springfield

"Underrated motel, rooms are fantastic!"

"Great"

"Have been staying here for years, and are not gonna stop! Lots of character & charm, clean & comfy rooms, & pleasant & helpful staff."

"I appreciate having a place to stay for the night or two but you could tell this was a hotel that had gone downhill it wasn't in such a nice neighborhood the people there were not the nicest people and it looks like some of them were actually living in the hotel"

"Everything was great."

"Very clean "

"Cozy!"

"I was unable to have breakfast during my stay"

"Five Star Inn and great hospitality. Highly recommend. "

"Room was dated but mostly well maintained. Shower head had a gross black build up but was able to clean it with Lysol and tissue paper. They were actively remodeling rooms while we were there. Biggest complaint was the smell of weed in the room and later in the evening it was so strong it was coming under our door. We had to put towels down and spray with Lysol to keep the smell out. Not necessarily the hotel’s fault except there’s no way they don’t realize it’s happening in their “smoke free”...

"The property is clean & breakfast is delicious. Very good hospitality"

"Very nice place to stay. Clean rooms, nice old timey decor with modern amenities (except no mini-fridge). I liked the restaurant and town a lot too."

"THERE WERE NO BEDBUGS. THE ROOM WAS CLEAN. THE TOILET WAS ALMOST ON THE FLOOR. THE ROOM WAS GOOD FOR OUR ONE NIGHT STAY. THE STAFF WAS NICE. THE BEST ACCOMODATION WAS THAT THEY SEPARATED GUESTS WITH UNOCCUPIED ROOMS. THERE WAS NO SMOKING IN THE ROOM BUT YOU ARE ALLOWED TO SMOKE OUTSIDE WHICH WAS A NICE WAY OF RUNNING THE BUSINESS. "

"Upon checking in, gal at the front desk said there were no rooms available. I had e-mail confirmation from Expedia but this didn't sway her. I ended up at the Marriott down the road. I will not use Expedia to book a room or flight ever again."

"Check-in was not easy. We got locked out of the building twice because we never got a code. Once the staff knew what happened they were very responsive."

"The staff was super nice! The room was huge and very clean! The continental breakfast was good, but it was a bit sad that the restaurant has closed. There is a great pub/restaurant across the street! Plenty of free parking too. "

"Friendly staff, clean place, nice room & great breakfast!"

"Everything!"

"I had a two night stay, and my room wasn’t touched after the first night."

"wonderful"