Search Hotels Near White Oak Village, Richmond

"Smells like smoke when you enter the lobby. The carpet, and chair in the room were so stained and dirty that as a construction worker….. I didn’t want to sit in it. Got bit on my arm with thirty min in the room , so I left immediately. Staff didn’t even want to accept my check out. Even got mad at the notion that my room was unacceptable. I wasn’t there to argue, just to inform them of my decision to leave and why. Be warned, staff refused to refund any of my four nights reservation. Manager refused Expedia the next day as well"

"The coffee maker was broken, the shower head fell apart, there was no soap in the dispenser, no facial tissues in the dispenser, was charged $10/day parking when the advertised rate was $5/day or $15/week, one elevator was inoperable (and has been inoperable for weeks). I will never stay there again."

"This stay was different the manager that morning was nasty to not only me but to everyone and when ask about the breakfast she said she did not have to provide any when it says free breakfast and also was trying to book another room and the same manager flag me for no reason and for her own personal reasons after coming from the back window to confront me when I don’t nothing to her at all I feel like personal reasons should never come in between business I been staying at this location for a while when my fiancé have to work near by but the other staff is very friendly and nice it’s just that one lady and would love this to be looked in it to "

"Do not stay on the first floor down to the right behind the kitchen. They open early and you can hear everything."

"Roaches"

"Very good"

"Room was disgusting. Food in the refrigerator, nasty, sticky floors, crumbs from food still on floor. Just a garbage hotel. 0/10"

"Upgrade on microwave needed.Interner went in and out"

": booked a room online and the room was used went back to the clerk and they gave another and again used tried the ~ 3rd time and the clerk accompanied me a the room was used they would refund me or compensate. "