Search Hotels Near White Oak Village, Richmond

"Breakfast was closed. Hotel room itself had flaws, not the most updated."

"The hotel is brand new and beautiful. The room was clean and the bed was comfortable. One complaint is that the smoke detector in the room had an annoying bright white light that flashed all night. The complimentary breakfast was good and the staff kept it clean and well stocked. All of the staff were friendly and helpful. The location is very close to the airport."

"Airport shuttle was great , on time at 4am, courteous, helpful"

"Terrible stay. Stay far away. TV being stolen from neaighbor Hotel cant shut it off or you lose connection. One towel per room an old one at that. Front desk was not plesant to deal with and to top it off, 6th floor room elevator was out of service. Not worth the time or money. "

"Staff is great as per ushe, I Stay here every time i come to the area but this trip I opted for a double room wich I was very satisfied with... im also loving the addition of coffee in the lobby all day and the new alarm clocks, I like being able to clearly see the time at night"

"Rude unpleasant and poor communication never will I ever"

"The hotel had an odor reminiscent of a nursing home and a smoking-permitted bar. The room assigned to me was spacious, with water stains visible on the ceiling and walls. Furthermore, the bathroom exhibited mold in the shower area."

"I’m usually in the New York tri-state area, where hotel rooms tend to be smaller and come with fewer amenities. I’ve found that in places like Richmond and other southern cities, rooms are typically more spacious and better equipped, often including conveniences like coffee makers and cups. Up north, those extras are often sold separately, and coffee usually means heading to a local café or the lobby. This stay was a refreshing change. The staff was helpful, with 24-hour front desk support, and the room was clean and comfortable, featuring a large bed and a balcony with a pool view. At $800 for five nights, it felt like a great value. The weather was pleasant during my visit, and the quiet, late-night moments by the pool added a relaxing and memorable touch to the experience."

"They are doing a much needed upgrade to the property. The rooms were very outdated and very visible signs of wear and tear throughout the rooms. Construction was being done on the second floor and could be heard within the rooms on the first floor. There was an indoor pool that was supposed to be heated but wasn’t. But the staff was nice. It was fine for an overnight stay, but would not have stayed there if my trip was any longer due to the construction and old rooms. "