Khách sạn gần Bảo tàng Nhà Dabbs & Trung tâm Thông tin Du khách Hạt Henrico tại Richmond

"Breakfast did not have very many options and they only offered coffee to drink no water or juice available."

"My flight got cancelled so i had to book a room for a night. The pictures online make it seem so updated and modern. So I reserved this hotel. In reality, the hotel is old and outdated. It looks like they are trying make renovations, but its not even close. The hotel is dark and smells like musty carpets. The dining area was presentable, but the waitresses were not friendly. It was almost if I was bothering them when I asked what was good the eat. The food itself was ok but nothing great...

"Property is under renovation."

"Very clean."

"I love this hotel!"

"I stay at this hotel quite frequently and I cannot express how clean and wonderful this facility is. The staff are at your backing call for anything you need or if it’s just for a small chat. They have a shuttle that runs from the airport that is extremely important for me and you are only about a mile from the airport. It is in a very safe, kind of secluded location along with the Hilton Garden Inn is right beside it. That hotel is wonderful as well, but I prefer this Hilton. I think because I...

"I have stayed at this particular hotel before. It’s normally quiet and clean and the personnel that work the desk are always polite. On this stay I was given a room for people with disabilities. I didn’t like it but the stay was okay."

"Very nicd hotel in downtown Richmond. Close to many good restaurants, and some fast food chains. The property si very clean and the staff is very professinal and courteous. This was just a three-night trip, but I'd come back and stay again at the OMNI."

"We were there for 6 nights our beds were never changed there was blood splatter on the bathroom wall, rust all in the shower. Trash was only taken out once and no liners in trash cans. We had to go to customer service 4 times to get our own towels, wash clothes and toilet paper. Room was never vacuumed or swept the sink was dirty when we arrived and there was hair all over the floor. Only one elevator worked and the parking garage leaked all over when it rained. I have always stayed with IHG and...

"The staff was exceptional, great hospitality! The room had several minor issues, shower door didn’t stay closed, vanity was missing a leg, power bank on one side of the bed didn’t work, a random ballon was on the ceiling(granted we didn’t notice it one of the staff did while trying to get the power bank to work) bar and restaurant was out of multiple items."

"The staff and maintenance personnel were amazing. The hotel is just aging and a lot of things need fixed or updated."

"I was able to check in several hours early, the staff was super friendly and gave restaurant suggestions and a map of town. Building and room was clean and secure. Had a very pleasant experience. Definitely recommend."

"There was a problem with house keeping getting rooms ready for check in at 4. The front desk staff ( Brittany ? ) did a great job keeping everyone updated and managed a frustrating problem very well ! She needs to be thanked !"

"Perfect stay"

"Basic, clean, cheap."

"Very nice hotel the parking is not free"

"For the price we paid, the amenities did not meet our expectations. Breakfast was not included, and not even complimentary bottled water was provided. There was no on-site parking available, so we had to park on the street. Additionally, the beds were very small and uncomfortable, which made it difficult to get a good night’s sleep. Overall, we expected a much better experience for the price"