Khách sạn White Sulphur Springs

"Musty smell in hallways & in rooms. Bathroom sink was clogged. Water was slow drain. Telephone had a filthy & had “crud” on it. Caked on dust on toilet paper holder & refrigerator"

"Big comfortable room with fridge and microwave. Breakfast was good. Waffle maker! Crispy bacon! Shout out to the very nice lady at the front desk the afternoon/evening of 6/13/26. She gave us helpful tips for dining and shopping."

"The hotel was clean, convenient to the World Resort where we attended an event, next to a small mall and breakfast was included. The downside is the shades didn’t cover the window so the sun shined into the room at the crack of dawn."

"There was no one at the facility! I happened to run into an employee dropping by and he pointed me toward a room that had been prepared: there was no formal check-in or check-out at all! ROom was clean and well prepared. No food within a half hour drive (the restaurant advertised was closed)."

"The hotel was advertised to have a 24 hour desk. Had to make a call and wait for someone to get checked in. The hotel was in need of major maintenance and repairs. It actually should not be open until the remodel was completed. TV didn’t work. No hair dryer. There were missing drawers. Flooring and walls in need of replacement. Burn marks on the bedding and a strong stale cigarette smoke in the air. I went to check out at 9am the next am, scheduled time for the front desk to open, and no one...

"The room was big and very clean. The hotel and staff were very nice and accommodating"

"My room was not clean when we arrived. Dirty towels in the floor, candy wrapper everywhere and crumbs. Even when we asked for someone to clean it and to bring dirty toweled they still left garbage."

"A really nice B&B off the beaten path. Very clean - very comfortable bed - and wonderful shower. Great breakfast."

"nice and quiet"

"Surprised at the condition of rooms. Bathroom poorly outdated and room felt rundown. Pleasantly employees but disappointing quality."

"The place is in a beautiful spot but totally run down. The staff does not care about the guests and will do nothing to help. No coffee until like 7:45 if you’re lucky. No complimentary coffee as advertised. Really disappointed all around. Place is so old and smelly. If you like nursing homes than you might enjoy staying. Sorry but true. Also would have been nice to know that they bus in inner city kids with one chaperone. I mean the kids were pretty nice but over ran the lobby and pool areas and...

"Wonderful stay. You will not be disappointed."

"The staff was quite helpful and exceptional. We really enjoyed our stay at this hotel!"

"The room was lovely. The hotel is beautiful. We had a room in the actual building not in one of the outbuilding/cabins unfortunately because we were there just at the opening of season. The restaurant and bar were not up yet. Travel to other restaurants is good 10 to 15 minutes or longer. The pool was not open yet of course but during season, I’m sure it’s lovely and the staff was kind and very attentive."

"Wow. What a beautiful serene getaway in the Catskills. Every single staff member was incredibly friendly and went above and beyond to ensure a comfortable and relaxing trip. We came for my husband’s birthday. He received a men’s facial and I received a body clay wrap. The most relaxed and soft skin I ever felt, thank you Carol! We enjoyed the spa- sauna, steam room, jacuzzi. The somatic body movement and yoga classes helped our bodies stay loose and relaxed. We absolutely loved the prix fixe...

"The property is very clean and peaceful. The staff is nice. We only had breakfast on the property and it was great. The food was fresh. I had pancakes and syrup and the syrup did not taste like sugar. The juice bar was not open and the cafe could use more options though."

"The cozy feel and the customer service by the team "