Located close to Shipyards Park and MacBride Museum of Yukon History, Destination Family Hotel provides a coffee shop/cafe, laundry facilities and a fireplace in reception. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
Located in Whitehorse, Destination Family Hotel is near the airport and near a boardwalk. MacBride Museum of Yukon History and Old Log Church are cultural highlights, or if an activity is on the agenda, visit Mount Sima. Shipyards Park and North End Gallery are two other places to visit that come recommended. With kayaking, canoeing and fishing nearby, you'll find plenty of adventures in the water. Visit our Whitehorse travel guide
314 Ray Street, Whitehorse, YT, Y1A5R3
What's nearby
MacBride Museum of Yukon History
13 min walk - 1.2 km
Shipyards Park
3 min walk - 0.3 km
Sundog Carving Studio & Gallery
3 min walk - 0.3 km
Kwanlin Dun Cultural Centre
7 min walk - 0.7 km
Yukon Visitor Information Centre
18 min walk - 1.5 km
Getting around
Whitehorse, YT (YXY-Whitehorse Intl.)
5 min drive
Restaurants
Tim Hortons
12 min walk
Big Bear Eatery
3 min walk
McDonald's
3 min walk
Starbucks
13 min walk
Dairy Queen
4 min drive
About this property
Destination Family Hotel
Hotel near Shipyards Park
Located close to MacBride Museum of Yukon History and North End Gallery, Destination Family Hotel provides a coffee shop/cafe, laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
You'll also enjoy the following perks during your stay:
Free self-parking
Bike hire, luggage storage and a TV in reception
Multilingual staff, a front desk safe and 1 meeting room
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Destination Family Hotel boast comforts, such as heated floors and air conditioning, as well as amenities, such as free WiFi and desk chairs.
More conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
Flat-screen TVs with cable channels
Heated floors, coffee/tea makers and portable fans
Wheelchair-accessible parking and van parking available
Food and drink
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
Bicycle rentals
Bicycle storage
TV in common areas
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Electric bike charging
Fireplace in lobby
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Heated floor
Iron/ironing board on request
Phone
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: CAD 30 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: CAD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Frequently asked questions
Is Destination Family Hotel pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Destination Family Hotel?
As of 22 Sep 2026, prices found for a 1-night stay for 2 adults at Destination Family Hotel on 29 Sep 2026 start from 2.395.881 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Destination Family Hotel?
Self-parking is free at this property.
What time is check-in at Destination Family Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Destination Family Hotel?
Checkout is at 11:00 AM.
Where is Destination Family Hotel located?
Situated near the airport, this hotel is within a 15-minute walk of Shipyards Park, MacBride Museum of Yukon History and North End Gallery. Old Log Church and Yukon Visitor Information Centre are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Destination Family Hotel Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
7.4
Location
7.4
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 120 out of 558 reviews
10 - Excellent
120
Rating 8 - Good. 148 out of 558 reviews
8 - Good
148
Rating 6 - Okay. 132 out of 558 reviews
6 - Okay
132
Rating 4 - Poor. 73 out of 558 reviews
4 - Poor
73
Rating 2 - Terrible. 85 out of 558 reviews
2 - Terrible
85
Reviews
Verified review
8/10 Good
Angie
14 Sep 2026
Liked: Staff & service
Efficient check in and our room was clean and comfortable.
Stayed 1 night in Sep 2026
Verified review
6/10 Okay
Wesley
17 Sep 2026
Disliked: Property conditions & facilities
Central & basic accommodation
Stayed 1 night in Sep 2026
Verified review
8/10 Good
Allan
31 Aug 2026
Liked: Cleanliness, staff & service
Quiet, clean sheets, secure, close enough to walk downtown. Close to grocery stores.
The hotel is old, but in good repair. It is a little tired in some areas. The location to local attractions is good.
Stayed 3 nights in Aug 2026
Verified review
6/10 Okay
Brenda
23 Aug 2026
Liked: Cleanliness, staff & service
This is a 3 star at best. Well used by many travelers clean, with helpful staff. Good location to river walk, gas, gro ties
25 min walk to main downtown
The room was clean but since I was there with a pet for 5 nights I would have liked to have the room vacuumed at least once. Laundry was great. Staff were very helpful.
A great stay within walking distance to all Whitehorse amenities! Wonderful staff, extremely helpful. James, the owner is a great gent always willing to go that extra mile for his guests. Thanks for a great experience and visit!!!
This place is shabby on the outside and on the inside, But don't let that put you off. It is incredibly clean and is a great value. It has a great locations (for instance located between Tim's and McDonald's and a short stroll to Shipyard Park which is always busy with local events. And the Big Bear Eatery and Taphouse is located just around the corner. Our room had a full kitchen so we purchased groceries and made our own breakfasts and packed a lunch when we felt like it. Two notes of caution. The air conditioner needs some upgrading and the bed, while comfortable, needs some stabilizing.
Stayed 5 nights in Aug 2026
Verified review
6/10 Okay
Robert
28 Aug 2026
Front desk okay checking in. The $200 deposit for potential damage is utter bull. They say it is only a pending pre authorization but it is still out of my account technically. Reading the rules in the elevator will take you 3 round trips to your floor. A dress code, no jumping or climbing out windows. What I loved most of this family hotel is the sign that stated the owner and staff are armed. Rooms are old and dated and above a 24 hour Laundromat. Parking lot has junk all over and around it.
This place was definitely not as advertised. There was no breakfast or restaurant when I asked for a coffee they told me to try the gas station nearby.
The outside looks rough and the hallways were dark on the inside but the rooms were pleasant enough and clean. Didn’t realize we needed to tell them we needed cleaning. The cards were confusing to use.
Our window opened had no screen so that was a bit scary on the third floor with a child and the view was a dumpster and a lot of abandoned rvs and if you couldn’t find parking in the front it didn’t feel overly safe leaving my car out back.
Front staff were very friendly and sweet though and the hotel was close to everything downtown. Was definitely expecting a bit more though.
The staff were really helpful and kind. They let us access our room three hours in advanced since it was already cleaned which was appreciated with all of our backpacks we had to carry.
The hotel is a bit on the older side, so is the linen and rooms but its one of the cheapest hotels in Whitehorse so id say its fairly priced. Linens had hole and some stains but they all smelled clean and were clearly freshly washed so we Didnt mind. But again we took the cheapest room so we arent complaining. The owners seems to be progressively updating their rooms and theres seems to be modernized room on their website so I guess it is just a matter of Time before the older rooms are improved.
Thanks again to all the friendly staff weve encountered
Good items - major laundromat adjacent to hotel, price for this area.
Bad- the one major issue is rooms do not have individual a/c control. They have a thermostat but it can only heat the room ( not tested we were staying in June) but it can not control the a/c. Sign outside hotel says a/c and free WiFi. THE BUILDING has A/C, the rooms have a vent which a/c trickles through but the ROOMS DO NOT HAVE A/C. We were on third floor and it was 70 degrees so the room was HOT. No fan or anything. Room was okay, it was dated but you get what you pay for. Location good, big parking around back.