Khách sạn Whitwell

"The rooms were very clean and nice. Staff very friendly and helpful. Nice breakfast area that had staff there during the morning hours. They kept it cleaned and stocked well."

"Clean, modern room. 24/7 exercise room. Staff at check in was wonderful. I did not eat breakfast but went into the dining area right before breakfast end to use the toaster and the employee working in the kitchen was kind of rude to the other employee and her attitude in front of guests was not a good look for the hotel. Otherwise everything went great. I was only there for about 10 hours total. "

"Friendly"

"Upon check in, we learned the pet fee was an additional $75. The beds were too soft. There was no microwave in the rooms so we had to go down to the lobby and use a common microwave. There was no coffee machine in the room. They had an ice machine but no cups provided in the room. The breakfast was good. "

"The property presented with welcoming and helpful staff—they allowed us to store our ice cream for a birthday party the following morning. The room was clean; the hot breakfast was amazing; the shower head gave a great shower. Our only concern was the sink drain in Room 224 took ages to drain. Otherwise, our 3 day stay we definitely rate a 5 star visit!!"

"Rooms were dirty and smelled of stale smoke. We had ants in the bathroom and the shower curtain rod was falling down. I Askes to be moved to another room which they did without hesitation. But that room was also smelles of stale smoke and also was much cleaner. Will not be staying here on my next visit to Chattanooga"

"Asia checked us in, she was a delight and even brought extra pillows to our room herself! "

"room was clean, staff was attentive and courteous, AC worked very well, did not go down for breakfast but my other family members were pleased with it"

"Bathroom Exhaust doesn’t work separately. Breakfast could be better. Location was good and safe. "

"Breakfast was good the employees were friendly "

"Upon arrival, room had bugs, stains on sheets, and upkeep of inside was mediocre. Manager had “walked out” so we couldn’t get our refund that day. Still waiting on refund. "

"Elevator tried to trap us in TWICE! I started to not get back on after the first scare but with a stroller & 9 month old, it was pretty much impossible to avoid. The room wasn’t the cleanest. Smudges on all dark surfaces.There was hair on the shower ceiling, tiny black hairs all on the king sheets. Pillows were nearly flat as pancakes. The bed/couch my daughter was supposed to sleep on was dirty and stained up pretty bad. There were only 3 towels in the room when we arrived, had to go ask for...

"Super easy parking and close to all shops and restaurants. Very clean and super comfortable bed which was important as we were there for a week. "

"The lobby was very cheerful, Rooms clean. Good breakfast. Staff friendly. Hallways could use some freshing up."

"We booked on here because the pet fee said $40. But we got there after booking and they said it was $75. It was to late to change or cancel. So please go to website of hotel and see what they say the fee is. EXPEDIA doesnt update their websites.. We booked two rooms and one room the tub leaked and the hot water in that room wasn't hot. Breakfast was okay. "

"It was a nice stay staff was very polite and the rooms were ckean"

"All staff were great except for one male at the front desk. Everyone else made up for this!"

"Older property, but kept clean, rooms were very clean. "

"Decent place for an overnight stay. Plenty of options to walk to for dinner. "

"Breakfast was hot and fresh, I love the omelet station, and the staff was friendly, welcoming and professional. The rooms are very clean and top-notch. Great customer service. "