2/10 - Tồi
Grace
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
28/11/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My family and I stayed at La Quinta in Woodward, OK for the holidays, and the experience was incredibly disappointing from the start. When we arrived, the front desk told me I had three separate reservations—even though I only made one booking. It was frustrating and time-consuming to get that sorted out.
Before choosing this hotel, I even called ahead to confirm that the pool was open, as that’s the main reason we pick certain hotels for our kids. I was told it was open and fully operational. However, when we tried to take the kids swimming, the pool was ice cold—so cold that my kids wouldn’t even get in. I would not consider that “operational” by any standard.
During our entire stay, our room was never cleaned. No fresh towels, no trash taken out, nothing. On top of that, the bathtub was stained brown and had white flakes peeling off—completely unacceptable for a hotel charging regular rates.
Breakfast wasn’t any better. The food was cold, and the juice they served was expired. At that point, it was clear that attention to cleanliness and guest comfort was lacking across the board.
Overall, we were very dissatisfied with our stay and will be taking our business elsewhere in the future. I hope management addresses these issues for the sake of future guests.
Grace
Lưu trú 2 đêm vào Tháng 11, 2025
