Khách sạn Wurtland

"First room. I or the desk person had no idea on how to operate the tv in the room or what app to use to watch tv. 2nd room. Toilet was not bolted to the floor. Hair in the tub and sink. No phone cord connected. The tv got 6 channels all of them 1 hour behind actual time. No new channels all old ones. So much noise sounded like a gym in the hallway, i had to yell at the people out there. ice machine on 2nd floor did not work. No bathroom exhaust fan. Tv remote had no battery cover. The experience...

"tuff "

"The largest beautiful the view is beautiful. The rents were very clean and the breakfast was hot and had a good variety. The food was good. We had a lovely stay."

"All was great except stained sheets in our room. Too late to ask for a change but staff and rest was great. "

"Everything was great! Will stay again"

"Inspite of that We checked in late, they did not clean our bedroom upon arrival, there were hairs all over the bathroom sink, dirty toilet seat, brown-looking stained sheets and the carpet was visibly not vaccumed , it was a very disappointing experience. We called front desk for a refund but they gave us another room upstairs that was more decent . "

"The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY."

"Great staff very friendly "

"The room did not look clean. Once walking in there was stains on the beds. They were stains on the towels. There was mold and dirt in the trashcan. The door handled to the room was falling off. I had to screw the screws back into it myself to feel safe glad we brought our dogs. There was just an awful feeling about the whole place. there was also dust everywhere in the room. I booked the room online paid for it already online told them I was bringing two dogs with me and once I got there there...

"Room was clean and breakfast was good. "

"All around good experience!! "

"The smell from the refinery was in the room the whole time coming in through the wall unit. It was horrible. "

"Everything was ok"

"Room was clean but it needed a lot of updates holes in the wall shower curtain nasty, and noisy probably would not stay here again"

"Clean rooms staff was amazing "

"Absolutely loved it nice and clean friendly staff and the pool and hot tub was amazing!"