We stayed at the GNWH on our last night in Xian. Check in was a breeze (although a heads up about the security deposit) would have been nice). We received adjoining rooms as requested, which was great. The rooms were great - super comfy bed, really nice bathrooms, cold a/c, and fridge. The carpet, however, was a little on the shabby side. We used the pool in the afternoon, which was busy but well maintained. We had room service pasta and noodles for dinner, which was solid if unspectacular. The breakfast the next morning, again, was good but not great. Check out was quick and courteous. Because we were a family of four with a fair bit of luggage, the concierge ordered us 2 roomy taxis for the ride to the airport. The entire stay was very comfortable - it was great to have some of the rough edges of "the Chinese Experience" knocked off for a night.