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" Ok, there is both good and bad with this Hotel. Let's start out with the good. The price was good. The room was clean. The room looked nice. The décor was nice. The view from the Balcony in my room was nice, but the view really depended on the weather. if the weather was bad, you could not see the mountains and were just stuck seeing other buildings It had hot water and decent water pressure. The staff was nice but spoke no English. Now for the Bad: On hotels.com, the map shows...

"It was a most interesting property set in a tropical surrounding. The grounds are like a park with beautiful views. Food is very good. "

"Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked...

"Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel."

"Absolute gorgeous view from the balcony. The front desk staff and kitchen staff are so friendly and helpful with guidance in zhangjiajie. My family had a wonderful trip thanks to them! "