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"The air conditioning button was broke in the bedroom, it was like an oven"

"Toilet seat covers not screwed fixed, gets detached when opened - I had to reattach the whole cover to the pins"

"Check in was quite slow because it took ages to load the computer and the self check in couldn’t find my booking."

"Convenient hotel in excellent location. Comfortable bed, very good breakfast."

"It was very central and staff were great. I believe the hotel is being refurbished slowly so some fixtures and fittings were not finished. I would definitely recommend this hotel. "

"All change at the Buxton Crescent, so be careful what is and isn't included in your booking. Have stayed here many times B&B to take advantage of the Pools and to some extent, Spa facilities. After the takeover by Champneys, access to these is no longer included if you book through a third party or if you only book B&B with the hotel directly. Then there's a charge of £40pp to access pool and spa. Which seems steep to me. To access pool and spa within your booked price, you need to book dinner, and B&B directly with the hotel. Hope that's helpful. As a reminder, it remains a great hotel in a great location - which is why we've stayed several times before. May need to reconsider future occasions though."

"Beautiful, clean hotel and rooms. Staff were all welcoming and attentive. Stayed over for a wedding - wedding meal was delicious. "

"Excellent stay."

"Stay was great, didn’t use any of the facilities. Room was huge and clean with everything you need. Breakfast could have had more options but other than that a great stay"