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"Very caring staff providing quality services. Their services and attention to details are exceptional good which bring comfort to a elder guest who travels all the way from Hong Kong to Beijing just to watch the wonderful matches performed by the World’s best table tennis players."

"I rented a suite so it was nice"

"Very nice and clean room! There is a nice desk and work station with many plugs. Bed is huge and bathroom is clean and spacious. TMOT was a little cold the first night( but there is no heat you can turn on. Cleaning lady is extremely helpful and friendly. One of the receptionists knew little about the surrounding. "

"Great customer service. "

"Great hotel with great service and great breakfast. Located close to the subway station and lots of restaurants and stores close by."

"I want to extend my heartfelt thanks to the staff at Shangri-La Beijing for making my stay so enjoyable.Your care and attention truly made a difference. Special thanks to Zoe, David, and the amazing concierge team—you went above and beyond. You’ve definitely earned a loyal customer!"

"Staff was helpful and kept room clean. For the price, couldn't be happier."