10/10 Excellent
Verified traveller
31 Jul 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 1 night in Jul 2022
Hotel Familiar El Dorado
2.5 star property
Escape to a tranquil oasis with an inviting pool. Relax with round-the-clock support from our friendly staff.
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Photo gallery for Hotel Familiar El Dorado
Located in the heart of Zihuatanejo Centro, Hotel Familiar El Dorado offers a convenient retreat. Enjoy the outdoor pool, 24-hour front desk service and connect to WiFi in public areas.
Reviews
6.66.6 out of 10
Popular amenities
- Pool
- Pet-friendly
- Free Wi-Fi
- Housekeeping
- 24/7 front desk
Room options
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Showing 6 of 6 rooms
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Habitación 1 persona
Highlights
Private bathroom
Daily housekeeping
Mobile key entry
- Sleeps 1
- 1 Double Bed
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Habitación 2 personas
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Private bathroom
Daily housekeeping
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- Sleeps 2
- 1 Double Bed
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Habitación 3 personas
Highlights
Private bathroom
Daily housekeeping
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- Sleeps 3
- 1 Double Bed and 1 Single Bed
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Habitación 4 personas
Highlights
Private bathroom
Daily housekeeping
Mobile key entry
- Sleeps 4
- 2 Double Beds
Habitación 5 personas
Highlights
Private bathroom
Daily housekeeping
Mobile key entry
- Sleeps 5
- 2 Double Beds and 1 Single Bed
Habitación 6 personas
Highlights
Private bathroom
Daily housekeeping
Mobile key entry
- Sleeps 6
- 3 Double Beds
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About the area
Located in Zihuatanejo Centro, a neighbourhood in Zihuatanejo, Hotel Familiar El Dorado is in a shopping district. La Ropa Beach and Potosi Refuge reflect the area's natural beauty and area attractions include Magic World Aquapark and Magic World Aquatic Park. Delfiniti and Cocodrilario are also worth visiting. Visit our Zihuatanejo travel guide
5 Las Palapas Centro, Zihuatanejo, GRO, 40890
What's nearby
Zihuatanejo Bay2 min walk - 0.2 km- Principal Beach2 min walk - 0.2 km
- Archaeological Museum of the Great Coast2 min walk - 0.2 km
- Municipal Market3 min walk - 0.3 km
- Kioto Plaza5 min walk - 0.5 km
Getting around
- Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)19 min drive
Restaurants
- Terracita Beach4 min walk
- Cenaduria Antelia2 min walk
- Taquería El Buen Pastor1 min walk
- Los Braseros3 min walk
- Cafe De Atoyac2 min walk
About this property
Hotel Familiar El Dorado
Hotel near La Ropa Beach
Hotel Familiar El Dorado provides everything that you need. Guests can connect to free WiFi in public areas.
Additional perks include:
- An outdoor pool
- A 24-hour front desk and smoke-free property
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Things to do
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- 24-hour front desk
Guest services
- Housekeeping (daily)
Accessibility
- No lift
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Shower
- Towels provided
More
- Mobile key entry
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Check-out
Check-out before 11:30 AM
Contactless check-out
Special check-in instructions
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 150, per pet, per night, plus a deposit of MXN 100 per day
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
- Pet deposit: MXN 100 per day
- Pet fee: MXN 150 per pet, per night
- Credit card charges are subject to a surcharge of 4 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
We should mention
This property does not have any lifts
Property is also known as
Hotel Familiar El Dorado Hotel
Hotel Familiar El Dorado Zihuatanejo
Hotel Familiar El Dorado Hotel Zihuatanejo
Frequently asked questions
Does Hotel Familiar El Dorado have a pool?
Yes, this property has an outdoor pool.
Is Hotel Familiar El Dorado pet-friendly?
Yes, dogs are allowed at this property. There's a deposit of MXN 100 per day and a fee of MXN 150 per pet, per night.
How much is parking at Hotel Familiar El Dorado?
Hotel Familiar El Dorado doesn't offer parking.
What time is check-in at Hotel Familiar El Dorado?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Familiar El Dorado?
Checkout is at 11:30 AM.
Where is Hotel Familiar El Dorado located?
Located in Zihuatanejo Centro, this hotel is within a 5-minute walk of Municipal Market and Zihuatanejo Bay. Archaeological Museum of the Great Coast and Kioto Plaza are also within 10 minutes.
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Reviews
Hotel Familiar El Dorado Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
6.4
Amenities
6.6
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 3 out of 11 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 11 reviews
8 - Good
1
Rating 6 - Okay. 5 out of 11 reviews
6 - Okay
5
Rating 4 - Poor. 0 out of 11 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 11 reviews
2 - Terrible
2
Reviews
6/10 Okay
Marcos J
1 Dec 2024
Ok
Marcos J
Stayed 1 night in Nov 2024
6/10 Okay
PedroSantiago
20 Mar 2024
Se presentaron DOS problemas, pero los resolvieron en la recepción.... puede mejorar el servicio al huésped
PedroSantiago
Stayed 2 nights in Mar 2024
6/10 Okay
PedroSantiago
20 Mar 2024
Muy cerrada la habitación y no hubo aire acondicionado como lo prometieron... no servía el cable de la televisión
PedroSantiago
Stayed 1 night in Mar 2024
10/10 Excellent
Karina
17 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendado el hotel el personal muy amable 😉
Karina
Stayed 3 nights in Feb 2024
6/10 Okay
Magdalena
2 Feb 2023
5mentarios
Magdalena
Stayed 2 nights in Jan 2023
2/10 Terrible
Gerardo
8 Oct 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcioniste muy despota me cobro mas de lo que marcaba Expedia, aparte no me proporcionaron toallas y me la cobro como nueva una actitud despota y jamas volveria, les recomiendo no reservar con ellos es mejor dormir en la calle.
Gerardo
Stayed 1 night in Oct 2022
8/10 Good
Sabino
11 Sep 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion es buena. Es pet aunque no esta anunciado los costos en plataforma.
No de tiene agua caliente pese a que esta anunciado.
Hotel economico muy bien
Sabino
Stayed 4 nights in Sep 2022
10/10 Excellent
Sergio
23 Oct 2024
Sergio
Stayed 2 nights in Oct 2024
2/10 Terrible
CARLOS
21 Sep 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PÉSIMO
CARLOS
Stayed 2 nights in Sep 2023
6/10 Okay
ADRIANA
28 Jul 2023
ADRIANA
Stayed 1 night in Jul 2023