Search Hotels Near Zoo Berlin, Berlin

"Didn't eat there but was very happy with the condition, cleanliness and staff. "

"Very clean & comfortable room. Shower was amazing with bathroom having underfloor heating. Staff were so friendly & helpful. Spoke amazing English. Had breakfast 2 mornings & was all delicious. Had an evening meal which was beautiful. Staff again amazing & very attentive. Waiter was very helpful to cater for my daughters food intolerance & was able to make her a yeast free cocktail. Will definitely return again. Thank you for a lovely stay."

"The staff were very helpful."

"The room was spacious and comfortable the bathroom was clean and spacious also. The room was comfortable with one lounge chair and one desk chair. The room was quiet and the maid service was excellent. The property was near a great shopping area."

"Breakfast was perfect. Everyone was nice. A very great stay. Thanks!"

"Room was clean .Check in was not good, check in staff couldn't find my booking.Member of staff took my phone and started randomly scrolling through it which was annoying.Finally found my booking on their system, logged under he wrong name! Got to room to find toilet didn't flush and drain away. But was late at night so no one available to help.Air conditioning didn't work properly so asked for a fan.Was assured someone would drop one off the following day, but it didn't happen.Nor did maintenance deal with the toilet issue. Finally moved room.Asked for a late check out. Went out in the morning, returned to my room and was locked out.Another ordeal trying to get back into my room and find booking. Think staffing is the key issue here , otherwise lovely hotel."

"Very dusty room, coughed alot. Like other reviews, room is hot as temp could not get lower the 20 degrees. Likely i went spring time"

"Once was, a grand hotel. Restaurants they list on website close early and though they claim having 4 restaurants I never saw more than one open. Furniture in room was worn. AC in room didn't work. Very few outlets in room. Cousins to be smoke free property, everytime I walked up to main entrance had to walk through smokers."

"There are many stairs, reception is on the 4th floor. There is a very small, very old, rickety elevator that we heard water running through it during the rain one night, and then it was closed. Though there is key access to the building and all the floors, there is still unwanted people in the building. Parking- we asked for the parking pass, but could not find it the first night and the second could not safely get our car into the area (very small alley), scratching the rental car was not worth it. When my husband asked for help, the man at the desk did help, but was rude and reluctant. In the end, I paid 50euros for something I did not use. Other staff was wonderful, breakfast was good, and our room worked well for us."