6/10 - Được
Brent
07/08/2025
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I had a two night stay at the Mercure City Zwolle Hotel in August 2025.
The surrounding exterior of the hotel is quite stunning, with green fields and gorgeous views.
Inside, the hotel lobby is a bit dated, and the standard rooms are significantly smaller than a traditional size hotel room.
The bathroom in my unit appeared to have been recently remodeled, but was quite small, and the shower head was not functioning properly due to a broken hand shower slide rail.
An small interesting surprise was the pull chain light fixture in the bathroom straight out of the 1920's. Strange.
My second night was difficult as the hotel had lost all water service, so there were no showers, toilets, or sinks available, and no coffee in the restaurant - as a result had to attend a business meeting without showering before I had to check out of the hotel. Hotel management said the water issue was out of their control, as the city had a water line break outside the property.
Staff were very nice and attentive throughout my stay, with a positive attitude.
I did visit the hotel restaurant for breakfast twice during my stay, and the food was basic and serviceable, with your basic English breakfast items on the self serve menu.
Overall, it you are visiting Zwolle, the Mercure Hotel is one of those places that you stay at basically just for sleeping - it is not a resort style property when you can be comfortable hanging out, due to lack of amenities and very small rooms.
Brent
Lưu trú 2 đêm vào Tháng 8, 2025