Compare and book 3 Star hotels in Isle of Wight, Windsor

"Check in was not available at the scheduled time (3pm). They were short staffed and housekeeping was behind on rooms. I wasn’t able to check in until close to 8pm. The front desk clerk did extend my checkout by 2 hours. But, I still feel the check in process was unacceptable—especially since I came from out of town."

"The property was nice…clean, good fitness center, room was fine. We booked through Expedia for only a 1 night stay and when we arrived to check in, they didn’t have any of the type of room we reserved, so they downgraded. The front desk person basically said our room wasn’t guaranteed because we booked through Expedia. We would stay again but book with the hotel directly."

"Staff was excellent. Room was clean but there was a leak in the bathroom that I had to sap up with towels. Wasn’t happy about that at all."

"Room was ok, nothing special. Shower had good pressure. We stayed there four days and never had the room serviced. Getting clean replacement towels dumped on the counter is not servicing the room in my estimation. I even requested service and they did not do it. We needed an extra night through circumstances out of our control and the staff made no effort to try to offer a reasonable rate or negotiate. Without hesitation, we checked out and went to the hotel next door. In general, the staff really seemed to lack training on hospitality or professional expectations. We did not have breakfast there so I can’t comment on it. Location is good. Near a lot of dining and casual commerce. If you have a short stay and simple needs, it’s fine. Needing anything in particular or special for a longer time, take the time to consider carefully. "

"6 night stay. Staff were very nice! But…We had a suite that would sleep 5. Reservation was for 3 adults. We were only given 3 towels and 2 washcloths when the room was cleaned. I had to continually ask for more towels and washcloths. Most of the time being told they didn’t have any washcloths available to give me. Room only had one small wardrobe with 5 hangers in it, not nearly enough space or hangers for 3 adults let alone 5. Frame on one of the beds was broken, still slept ok but mattress moved around and had to continually be adjusted. No vent fan in bathroom. No hooks in bathroom to hang robe or towels. A lot of wasted space and poorly designed and cramped room for 3 adults let alone 5. Room had not been deep cleaned as we found a tennis ball under the couch and some of the wall light fixtures had quite a layer of dust. Treadmills in Gym were FILTHY and nothing available to use for cleaning before and after use. Laundry room was fine but the door didn’t lock. Had a room key card entry box but it was deactivated. Breakfast was good. "