Khách sạn 4 sao tại Ngọc Giả

"Everything was great. Suggestion to upgrade TV software as YouTube and a few channels were not working. Would be nice to be able to relax a bit after a long day of exploring by watching TV. "

"We had a lovely stay. The room was comfortable, clean & we had a balcony. The hotel is quirky in a great location & breakfast was tasty. The hotel is not accessible for people with mobility problems as there are stairs "

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"Been Hanoi many times over the past couple of years, stayed in several hotels in the old quarter and Eliana Premio is one of the nicest hotels yet."

"This little hidden gem was located in the heart of Old Quarter, it was in such a convenient location. Huong was wonderful, she coordinated our pick up from the airport with little notice, and helped us immensely with our trip to Halong Bay! The staff in general were extremely friendly and we were very happy with our stay. The rooms were great very spacious and we were upgraded both nights at no extra cost which was such a pleasant surprise. "

"Got upgraded which was nice but overall reception girls where extremely helpful and switched on."

"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "

"First of all, we found it in great location and enjoyed stay. All places just around the corner. We surprised of this hotel decoration, setup - super new and comfortable: huge bed, nice view with balcony, big bathroom with bathtub too. Cozy restaurant served buffet breakfast also unique food of Hanoi like Pho and banh mi. Unforgettable are amazing staffs there too, they offering exactly you think and needs. Definitely we will be back here. "