Compare and book 5 Star hotels in Bà Kèo, Phu Quoc

"This is an excellent world class resort except for one thing. I am surprised about the number of people who interact with guests are not very good at English. The quick version is one day my partner and I just wanted to go to a store that sold wine , spirits , mix and some snacks. A fellow on the registration desk had us take the V4-1 bus to the Grand terminal and then get on the 17 bus. We were heading to the airport. After almost 3 hours we got back to the resort. Shortly after , a resort shuttle took us just beyond the gate to a store on the Main Street. Waited for us and took us to our villa -#6509 on Wednesday March 11th. English is the world language and your resort accommodates people from all over the world. "

"We did not get early Chekc in and even after telling in advance about adults and kids they charged us for extra bed They did not even give us extra water bottle "

"Northern location so less accessible night life. But beautiful property with attentive staff "

"The gardens around the property were lush and beautiful. It was a tropical oasis. The beach was clean and sandy and the water warm. There were ample beach chairs and the atmosphere around the pool was peaceful and serene. No screaming children or loud music. The bed was huge and comfortable and the room spacious. We used the gym facilities and they were top notch and played a game of pool in the covered games area. But the breakfast was enough to warrant booking this place. It was incredible. Anything your heart could desire and all artfully presented. It was a highlight every day. The staff were consistently cheerful and attentive. This place definitely earns its stellar reputation."

"The besr service and amenities . Imhad a very good there during my 3 day stay"

"the room and other facilities are great! however, the procedure of checkin and checkout seems to be improved. all the time we saw the people queued up there. And, breakfast time we had to wait for more than 20 mins. so uneasy to many of us."

"More like a 4 than a 5 star hotel. Staff were professional. They seemed to take safety seriously with lifeguards in the pool and beach. Located on a nice part of the beach. There weren't enough sun loungers, but they probably cant add more due to limited space. Most sun loungers were "reserved" by guests with towels before 8am and sometimes the reservers wont be seen anywhere near the lounger for hours. Breakfast had a good variety and no long queues for most items, but the hygiene standards weren't great - food was fresh, just that the way food was displayed and accessed wasn't the best. For example, they have this huge tub of ice that keeps getting refilled, but u can see the melted ice at the bottom of the bucket had probably been there for a couple of hours and contained debris. An ice machine would have been better. The fruits were also just left in the open and probably should have been covered/ in refrigerated section and split into individual portions (pretty sure I got a tummy bug from here). Some amenities were dated/broken -e.g. ping ping rackets and table football. For a hotel this size, I think there should be more sport/fun ammenities, e.g. there was only one ping pong table, always with a long queue. Good location - nearby restaurants/ mini-marts, quick taxi ride to sunset town. The rooms were also a good size and well maintained. For quality, the price seemed fair, and if the hotel can address the above issues, it'd be a really great stay. "

"Spa was very good, staff very friendly. Amazing hotel "

"Great hotel with the most incredible staff"