Khách sạn 5 sao tại Quận Hoàng Mai

"My husband and I recently celebrated our 20th wedding anniversary, and choosing Hotel du lac Signature in Hanoi was one of the best decisions we could have made. From the very beginning, the service was impeccable. Even before our arrival, the hotel’s sales team responded promptly to every inquiry. We asked about airport transfers and traffic conditions, and they arranged everything seamlessly. They even sent us thoughtful recommendations for how to make our anniversary trip extra special....

"Staff was incredibly helpful and kind. Top notch service!"

"phòng cũ, tủ móp méo xộc xệch, rất khác với diện mạo bên ngoài và lobby, trong phòng có chậu rửa (không cần thiết) nên bốc mùi cống, thảm cũ có mùi mốc, máy lạnh trong phòng không điều chỉnh được, bảng điều khiển vỡ, dán băng kẹo tạm bợ rất thô thiển mất thẩm mỹ"

"It's not worth a 5 stars rating. Location is not good, have to walk around 1km for food and feeling unsafe at night. The room is big and clean but do not have a working desk, you have to work either on sofa or dinning table. Dust bin was not clear everyday. Amenities provided only 1 time for the whole stays. Breakfast is fine but it's same everyday. The kettle has stain at bottom, so don't dare to boil water for coffee or tea."

"ホスピタリティが徹底されている またカペラに泊まりたい、そう思わせてくれるホテルでした 次はアクティビティも参加してみたいと思います メニューが複雑なので、英語のコミュニケーションに、慣れていた方が楽しめるかなと思います"

"Check in was easy and fast. We needed to get to our rooms to rest and we were greeted with a glass of their Summer salted Plum drink. The rest of our stay went with some help from the front desk with outstanding service very attentive to the needs of the guests. The restaurant located on the second floor offers great food with fresh ingredients. Service was top of the notch. Thanks to all the staff, it is a must to come back again"

"The sound proof quality of the room need some improvements. We could hear the children next room shouted and cried early in the morning around 6am that was very annoying."