Khách sạn 5 sao tại Hòn Gai

"Top hotel in Ha Long city, Quang Ninh. The hotel is located in a beautiful location with high investment. Especially friendly and professional staff."

"Thời gian check-in và check-out quá lâu"

" we really enjoyed the stay"

"Nice boat with friendly and helpful crew. The boat taking you to and from the boat took 40-60minutes which was a bit more than expected. Food was ok, but the views were amazing. Nice and clean rooms. "

"Vị trí tốt, phòng khách sạn thiết kế đẹp, có view tuyệt vời, nhân viên lễ tân chu đáo, nhiệt tình. Tuy nhiên, ăn sáng không tốt. Đồ ăn các ngày lặp lại giống hệt nhau (kể cả món nước), hàng ngày khách phải nhắc nhở thì nhân viên mới mang đồ ăn ra tiếp thêm khi đồ ăn/ uống đã hết khá lâu."

"The property was clean and the staff was very kind. "

"The whole trip was great experience for a two night package to see Ha Long Bay. The Cruise ship was well appointed and a great base to see the UNECO Heritage site. A few small concerns: the beaches we visited had a lot of rubbish, all boats/ships should invite customers to pick-up the rubbish to help preserve this special environment. Also the ship should have videos and other media which better present the site and environmental goals etc., as this was poring covered by staff."

"Staff is very helpful and kind. Hotel is beautifully located at their own beach with amazing views. However, the guests are very loud and doing fotoshoots everywhere, very annoying. Please make designated areas where they can make fotos. "

"Nice hotel and very clean "

"I loved the cruise. It was one of the best tours I have ever been on. It was quiet and relaxing but also informative. The boat manager was friendly and knew a lot about the area and the history of Halong Bay."

"We enjoyed our 8-day stay at the Best Western Sapphire. Upon checking in, we were surprised to be asked to pay an additional fee for our 8-year-old daughter who is considered an additional adult rather than a child. Our hotel suite was very nice, fairly new, and had a view of Sun World’s Sun Hills. When we checked in, it was extremely busy due to Vietnamese Labor Day and Reunification Day (lots of tourists being bussed in and out each day) but the last few days of our stay were very quiet and we...

"Un'esperienza straordinaria. Ho fatto la crociera di due giorni ed è stato tutto perfetto. Il cibo abbondante e buonissimo. La nave tenuta molto bene soprattutto molto pulita. Le escursioni divertenti. La camera di giuste dimensioni con il bagno molto grande e con splendida vista sulla baia. Quello che ha reso però la mia crociera straordinaria è stato il personale. Sempre molto gentile e con il sorriso sulle labbra. Li ringrazio uno a uno. Vorrei però fare un ringraziamento particolare a Mr...

"good location, next to scenics spot"

"Can’t fault the cruise or the staff who were brilliant.. But if you get up early to marvel at the views of a world UNESCO heritage site your going to be extremely disappointed and annoyed to see a HUGE amount of floating rubbish deposited by boats of all kinds including the boats that brought you there..!! We did see one small boat attempting to clean up some rubbish with a small net with very little impact. Please Vietnam look after your UNESCO site a lot better than you are."

"The boat is a mid range cruise nothing fancy but still clean and comfortable. The itinerary itself follows the same as every other boat doing these tours. It’s really only 3 activities in 2 days. The 2nd day is a 30 min kayak and then you spend all morning on the boat and waiting at the dock for the return. If you really want to explore Halong bay I wouldn’t recommend this. Also drinks on board are super expensive! "

"Nhân viên hỗ trợ nhiệt tình Đồ ăn ngon Khách sạn mới"

"Hài lòng, sẽ quay lại"

"lots of alternatives in Ha Long, boat was modern and clean, we had a free upgrade to panoramic view room, food could be better, but there was lots of it. "

"Excellent!!! No other words to really describe it!! From beginning to end it was simply marvelous. "

"Fizemos o cruzeiro de 24h a cabine era muito confortável, ampla e com varanda. Toda a comida servida era muito saborosa e diversificada. Como sou alérgica a camarão e abacaxi fizeram adaptações ao cardápio para me atender. Apenas como sugestão deveriam pensar em fazer uma adaptação no programa os dias mais frios e com tempo ruim. Paramos para nadar e fazer passeio de caiaque no primeiro dia, mas os 16ºC não foram convidativos para a atividade. Talvez navegar um pouco mais teria sido mais...