"We paid a lot of money for a supposedly 5* room but we’re not allowed to use the pool (even though there was nowhere stating it wasn’t included in our reservation). The toilet leaked and the sink leaked and the property was dated. The beds were comfortable though.
Staff rushed to help Asian travellers but not us and it felt like they were more interested in the tour groups than us.
It was helpful to leave our luggage and the luggage staff were helpful. Everyone else was not.
Very...
"We paid a lot of money for a supposedly 5* room but we’re not allowed to use the pool (even though there was nowhere stating it wasn’t included in our reservation). The toilet leaked and the sink leaked and the property was dated. The beds were comfortable though.
Staff rushed to help Asian travellers but not us and it felt like they were more interested in the tour groups than us.
It was helpful to leave our luggage and the luggage staff were helpful. Everyone else was not.
Very...
Rachel