Geachte gewaardeerde gast, Onze excuses voor het ongemak en de teleurstelling veroorzaakt door de onderhoudsproblemen tijdens uw verblijf. We zijn er trots op dat onze faciliteiten goed onderhouden en up-to-date zijn, maar helaas lijkt het erop dat we in dit geval tekort zijn geschoten. Het spijt ons dat dit probleem niet tijdens uw verblijf aan ons is gemeld, omdat we het dan snel hadden kunnen oplossen. We zullen deze feedback in overweging nemen en ervoor zorgen dat we onze onderhoudsprocedures verbeteren om dergelijke problemen in de toekomst te voorkomen.Met vriendelijke groet, Sushanth Nambiar, algemeen clustermanager

Dear Faisal,Your feedback is extremely valuable to us. We are deeply sorry to hear about your experience with our room and breakfast area. It is our goal to deliver a comfortable and enjoyable stay to all our guests, and it's disheartening to know we fell short in this instance. The details you've provided regarding the maintenance issue in the bathroom and the room cleanliness will be shared with our team, as we are always seeking ways to improve the guest experience. Please accept our apologies for any inconvenience caused. Likewise, we are concerned about your report on our breakfast area. Rest assured that we maintain a high standard of hygiene and cleanliness, and any issue contrary to this is taken very seriously. We hope that despite these issues, we will have the opportunity to welcome you again in the future and provide you with a stay that meets and exceeds your expectations. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Arooj, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you enjoyed your experience with us. Your feedback is greatly appreciated and we hope to have the pleasure of welcoming you back again soon. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Maria Nour, We genuinely regret to hear about the delay during your check-in process. Your time is valuable, and you should be able to begin your stay smoothly and promptly. It's heartening to know, however, that you found our hotel to be a good fit for your business trip needs. With regard to dining options, while our in-house Belgian bar is indeed a popular choice, our team is also more than happy to guide guests towards a variety of other dining options available in the hotel. We look forward to welcoming you back and providing an even better experience on your next visit. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Majdi, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you enjoyed your experience with us. Your feedback is greatly appreciated and we hope to have the pleasure of welcoming you back again soon. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Binder, Thank you for taking the time to leave a review! We're glad to hear that you found the bus stop outside our hotel convenient for getting around and that you enjoyed our delicious breakfast each day. We appreciate your kind words about our friendly staff and comfortable rooms. We are sorry if the dinner buffet price didn't meet your expectations, but we're glad you found it delicious and with a great variety of ethnic foods. We understand that not everyone may find it within their budget, which is why we also offer other dining options for our guests. We look forward to welcoming you back and providing you with another great stay. Thank you again for your feedback!Sincerely, Sushanth Nambiar, Cluster General Manager

Caro stimato ospite,Grazie per aver dedicato del tempo per condividere il tuo feedback con noi. Siamo lieti di sapere che hai trovato il nostro hotel confortevole e tranquillo durante il tuo breve soggiorno con noi. Ci scusiamo se la struttura del nostro hotel non ha soddisfatto le vostre aspettative, poiché ci impegniamo a fornire un ambiente confortevole e accogliente a tutti i nostri ospiti. Ci auguriamo che tu abbia trascorso un volo sicuro e ci piacerebbe darti il benvenuto per un soggiorno più lungo in futuro. Grazie per aver scelto di restare con noi.Cordiali saluti, Sushanth Nambiar, direttore generale del cluster

Dear Alexander, thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you enjoyed your experience with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Francisco,Thank you for taking the time to leave a review. We appreciate your feedback and are always looking for ways to improve our services. If there was anything specific that you feel we can do better, please don't hesitate to reach out to us. We hope to have the opportunity to exceed your expectations in the future.Regards, Sushanth Nambiar, Cluster General Manager

Dear valued guest, Thank you for 10/10 review rating of the Novotel Abu Dhabi Gate hotel. We are very pleased to learn that on this occasion you were most impressed with the excellent service delivered from across our teams and we hope based on this experience to have you return to stay with us again soon. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Rohan, Thank you for leaving a 4-star review! We're glad you enjoyed your stay but would love to hear more about how we can make it a 5-star experience for you next time. Your feedback is appreciated and helps us continuously improve our services. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Keith,We wanted to take the opportunity to thank you for leaving us a perfect rating for the Novotel Abu Dhabi Gate hotel and to say that based on your satisfaction we hope to see you return in 2024 to stay with us again. Sincerely, Hotel Management, Novotel Abu Dhabi Gate hotel

Dear Rasha, Thank you for rating your stay at the Novotel Abu Dhabi Gate Hotel. We are pleased you enjoyed the experience and hope to welcome you back soon!Sincerely, Hotel Management, Novotel Abu Dhabi Gate Hotel

Dear Krisztian,Thank you for leaving us a review. We are delighted that you enjoyed our convenient location close to the airport, F1 circuit and the iconic Sheikh Zayed Grand Mosque. We love that you were able to take advantage of our spa and thoughtful our staff were nice and friendly. At Novotel Abu Dhabi Gate, we strive to make every guest's stay memorable and enjoyable. Thank you for choosing us and we look forward to welcoming you again soon!Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Aaron,It is our constant endeavour to provide a consistently high quality of service to all our valued guests, so we are delighted that you awarded the Novotel Abu Dhabi Gate hotel with a rating of 10 out of 10. The positive evaluation of our clients is the best reward. Thank you and we look forward to welcoming you again. Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Mohammed, Thank you for your 4/5 rating of the Novotel Abu Dhabi Gate hotel. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel Abu Dhabi Gate Hotel

Dear Julieta, Thank you for your 5/5 rating of the Novotel Abu Dhabi Gate hotel. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel Abu Dhabi Gate Hotel

Dear Pamela, Thank you for your 10/10 rating of the Novotel Abu Dhabi Gate hotel. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel Abu Dhabi Gate Hotel

Dear Gurwinder,Thank you for your 5-star rating of the Novotel Abu Dhabi Gate hotel. We are pleased that you were satisfied with your stay with us. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Kyubeom, Thank you for your 10/10 rating of the Novotel Abu Dhabi Gate hotel. We are pleased that you were satisfied with your stay with us. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Beste Henk, Bedankt dat u heeft gekozen voor een verblijf in het Novotel Abu Dhabi Gate hotel. We zijn blij om te horen dat u tevreden bent met de locatie van ons pand en onder de indruk bent van de service die u heeft ontvangen. We zouden het een eer vinden als u ervoor kiest om in de toekomst bij ons te blijven. Met vriendelijke groet, Hotelmanagement, Novotel & ibis Abu Dhabi Gate hotels

Kära Hans,Tack för att du valde att bo på Novotel Abu Dhabi Gate hotel. Vi är glada över att läsa att du var helt nöjd med ditt val av hotell på grund av vårt teams exceptionella karaktär. Vi skulle vara hedrade över att du kommer tillbaka för att bo hos oss igen. Med vänliga hälsningar, hotellledning, Novotel & ibis Abu Dhabi Gate-hotell

Dear Melisa,Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel and for taking the time to share your feedback with us. We are delighted to learn that we exceeded your expectations with the professional service you received, especially from May. It means a lot to us when our guests recognize the hard work of our team, and we hope that you will come back soon for another visit to the beautiful city of Abu Dhabi.Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Anthony,Thank you for your 5star review of the Novotel Abu Dhabi Gate hotel. We are delighted you enjoyed everything about your stay and hope to have the pleasure of welcoming you back to stay with us again. Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Wim, Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are delighted you enjoyed everything about your stay to award us with the highest of ratings and we hope based on this experience to welcome you back to stay with us in the future. Sincerely, Hotel Management

Dear Anthony, Thank you so much for your perfect 5-star review rating. We are glad that you were satisfied with your over-all stay with us. Rest assured that we will continue our commitment to providing the best possible service to our guests at all times. We are very much looking forward to welcoming you back soon! Thanks, and warm regards, Laurent Noury, Cluster General Manager

Dear Anthony ,Thank you for taking the time to review your stay at the Novotel Abu Dhabi Gate hotel. We strive to create a comfortable experience for each guest, and we look forward to offering you a warm welcome in the future. Sincerely, Laurent Noury, Cluster General Manager

Dear Stefan,Thank you for taking the time to review your stay at the Novotel Abu Dhabi Gate hotel. We strive to create a comfortable experience for each guest, and we look forward to offering you a warm welcome in the future. Sincerely, Laurent Noury, Cluster General Manager

Lieber Thomas,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es freut uns zu hören, dass der Service angenehm war und Ihnen unsere Lage gefallen hat. Im Novotel Abu Dhabi Gate sind wir bestrebt, unseren Gästen eine friedliche Umgebung abseits der Hektik des geschäftigen Lebens zu bieten. Wir legen großen Wert darauf, unseren Gästen eine komfortable und ruhige Atmosphäre zu bieten, damit sie ihren Aufenthalt ohne Störungen genießen können.Nochmals vielen Dank, dass Sie sich für das Novotel Abu Dhabi Gate für Ihren Aufenthalt entschieden haben und wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Laurent Noury, Cluster-Generalmanager

Dear Hakan,We are saddened to note that your experience did not live up to your expectations, based on your rating 2/10. . If you could please provide us, more details so we can understand our shortfalls and we can take corrective action or improvements.We hope to get another opportunity to host your stay in the future.Sincerely, Laurent Noury, Cluster General Manager

Dear Nadia,Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are delighted you enjoyed everything about your stay to award us with the highest of ratings and we hope based on this experience to welcome you back to stay with us in the future.Sincerely, Laurent Noury, Cluster General Manager

Dear Satwant,Thank you for choosing to stay at the Novotel Abu Dhabi Hotel and rating your experience. We are so pleased you enjoyed your stay and hope you will return to us in the future.Sincerely, Laurent Noury, Cluster General Manager

Liebe Cristina,Es tut uns sehr leid zu lesen, dass Sie vom Zustand der Möbel im Poolbereich und der Sauberkeit enttäuscht waren. Bitte seien Sie versichert, dass dies eine echte Ausnahme von unseren Standards ist und unser Housekeeping-Team sich mit Ihren Kommentaren befasst, um sicherzustellen, dass wir unsere hohen Standards jederzeit aufrechterhalten. Positiv zu vermerken ist, dass wir uns freuen, dass Ihnen die allgemeine Sauberkeit der Zimmer, unser Teamansatz und unsere Lage gefallen haben, und nochmals vielen Dank für Ihren Besuch und Ihre konstruktive Kritik. Wir sind bestrebt, Ihr Vertrauen bei einer anderen Gelegenheit zurückzugewinnen, wenn Sie uns diese Chance geben.Mit freundlichen Grüßen Laurent Noury, General Manager des Clusters

Dear Francisco,Thank you for choosing to stay at the Novotel Abu Dhabi Hotel and rating your experience. We are so pleased you enjoyed your stay and hope you will return to us in the future.Sincerely, Laurent Noury, Cluster General Manager

ヨシマサ様私たちのチームに対するあなたの肯定的な感情を聞いて感謝しています. ノボテル アブダビ ゲート ホテルをお選びいただきありがとうございます。今後とも当ホテルをよろしくお願いいたします。敬具 ローラン・ヌーリー、クラスターゼネラルマネージャー

Dear Valued Guest,Thank you for the lovely 8/10 review rating. We are looking forward to welcoming you back soon.Sincerely your,Laurent NouryCluster General Manager

Dear Valued Guest,Thank you for the lovely 8/10 review rating. We are looking forward to welcoming you back soon.Sincerely your,Laurent NouryCluster General Manager

Dear Angela,We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Laurent NouryCluster General Manager

Dear Leon,We are saddened to note that your experience did not live up to your expectations, based on your comment. We will loon into the bedding type, as rectify the same. I have shared your feedback with the food and beverages department for investigation.We hope to get another opportunity to host your stay in the future.Sincerely, Laurent Noury, Cluster General Manager

Kära Patricia,Tack så mycket för att du delar med dig av din upplevelse angående din vistelse på Novotel Abu Dhabi Gate hotel. Vi är så glada att tjänsten som levereras av vårt team uppfyllde dina önskade standarder och vi hoppas att se dig tillbaka för att stanna hos oss mycket snart.Med vänlig hälsning, Laurent Noury, klusterchef

Kära Patricia,Tack så mycket för att du delar med dig av din upplevelse angående din vistelse på Novotel Abu Dhabi Gate hotel. Vi är så glada att tjänsten som levereras av vårt team uppfyllde dina önskade standarder och vi hoppas att se dig tillbaka för att stanna hos oss mycket snart.Vänliga hälsningar,Laurent Noury,General Manager

Dear Mohamed,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the inconvenience caused due to the bed type and the spoken luggage at the reception. Please reach out to us if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our improved hotel serviceWith much appreciation,Laurent NouryCluster General Manager

Dear Yasmin,Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are pleased that overall you enjoyed your stay, and we hope to have an opportunity in the future to serve you again.Sincerely, Laurent Noury, Cluster General Manager

Dear Kamran,Thank you for choosing an apartment at the Novotel Abu Dhabi Gate hotel. We really appreciate you taking the time to share your feedback on Expedia and we thank you for highlighting the exceptional service provided by May during your stay. Our entire team strives to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope based on your positive experience that you will plan to return to stay at the Novotel Abu Dhabi Gate hotel in future.Sincerely, Laurent Noury, Cluster General Manager

Dear Shiva Bahadur,Thanks so much for leaving a wonderful comment regarding your stay.We are delighted to hear that our team hosted you well.We hope to see you back in the near future.Kind regards,Laurent Noury

Dear Theophalus,Thank you for your lovely rating of 10/10.It was great to know that we hosted you well.We are very much looking forward to welcoming you back soon!Sincerely,Laurent NouryCluster General Manager

Dear Aleksandra,We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Laurent NouryCluster General Manager

Dear ramy,Thank you for rating the Novotel Abu Dhabi Gate hotel. We are so pleased that overall you enjoyed your stay and we hope you will visit us again soon.Sincerely, Laurent Noury, Cluster General Manager

Dear JOSEF, Thank you for leaving a rating following your stay at the Novotel Abu Dhabi Gate hotel. We are pleased that overall you enjoyed your stay but we'd love to know where you feel we could gain those extra points. If you haven't already done so, please complete the online survey you will receive by email, we'd like nothing more than have you return to stay with us. Sincerely, Laurent Noury, Cluster General Manager

Querida Steeve, Gracias por elegir alojarse en el hotel Novotel Abu Dhabi Gate. Si bien lamentamos que haya estado decepcionado con el tamaño de nuestra piscina, estamos muy contentos de que todo lo demás haya satisfecho su satisfacción. Estamos particularmente contentos de que se haya sentido cómodo y esperamos que decida regresar para quedarse con nosotros nuevamente. Atentamente, Laurent Noury, Gerente General del Clúster