We (2 adults 2 young children) stayed for 7 days half board over Easter. The resort was quiet with limited facilities due to Ramadan, with pools closed and no service at the open pool for drinks etc. This was disappointing especially as we were not told in advance.
The food was mainly in the Souk Kitchen was a buffet for breakfast and a good range of international cuisine for dinner - juices were included but no 'premium' soft drinks. We also ate at the Levantine restaurant - this was also a buffet with a range of Arabian signature dishes. Lunch options were limited and expensive - and this seemed worse given outlets closed due to Ramadan.
The north pool was open, a decent size and not too busy. We spent much of the time around the pool. The pool had lots of mosaic tiles missing, some with short edges, so was not in great condition for the age. The loungers were also a bit tatty and stained.
The hotel itself and rooms were in excellent condition, and the hotel was grand. Beds were super comfortable and service was generally excellent. The rooms were clean and kept clean daily, and we appreciated the turn down service.
The other upside was the onsite water park that the kids enjoyed - accessed from the hotel with no additional charge. A good range of slides and attractions that suit all tastes...