Search Hotels Near Agora Theater & Ballroom, Cleveland

"Courteous staff, great amenities "

"Would not go back if our lives depended on it. The best thing about this hotel was the location. It is in the heart of downtown and in walking distance to the main venues and many restaurants. However, the staff was not friendly. No welcome was extended at anytime during our stay. We had to switch rooms multiple times. The first time was due to the room smelling like a cigar lounge. The second time was due to the room having no heat, in the middle of a Midwest winter! We were forced to stay in that room because no other rooms were available. The hotel provided us with 2 space heaters at 3am, after the maintenance people tinkered with the heating for multiple hours. The last room we went to was a handicap accessible room, but at least we had heat. Because of our troubles, we were promised a refund but never received it. We had to call to hassle the managers to give us the refund we were promised. Needless to say, next time we're in Cleveland we'll stay somewhere else!"

"There was visible mice crawling around in the lobby of the hotel. Countless stains on the carpet in the hallways. The floor tiles were peeling and loose. The room was run down with stains over the chairs, leftover hair in the bathroom, fuzz on the glass, and food crumbs on the tables. If I were Hilton, I wouldn’t want my name on this place. "

"Staff were very friendly."

"The room was bright and comfortable, generous amount of towels, all of the staff were friendly, including the restaurant which provided nice options to eat in. The shuttle was extremely convenient. The valet service was organized and it was simple to get the car when we needed it to go out."

"Needs updated"

"The hotel was clean, beautiful, historic and conveniently located to all downtown attractions. Ll attractions such as the Rock and Roll Hall of Fame, Progressive Field and Rocket Arena are all within walking distance of the hotel."

"Older building and rooms are a little dated but my room was very clean and quiet. The bed was very comfortable. Location is very convenient for Cleveland Clinic."

"Excellent Staff. Hotel rooms were clean and well maintained but the hotel could use a refresh."