2/10 - Tồi
Kevin
06/10/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
At 2:30am i found a bed bug crawling on my pillow!
So, i had originally stayed here back in 2017, and back then this hotel was still a Ramada Hotel. Back then it was clean and well maintained.
Then, this past weekend, i had a long drive back from a friend’s wedding and decided to break the trip up into two days. I saw a good price for this hotel, which was no longer the Ramada Plaza hotel, but now the Albany Plaza Hotel (though the sign out front says it’s the “A Plaza” with the “R and MADA” from the original sign painted over). I thought, well it was nice back in 2017, it’s probably still nice now even after the name change. Wrong.
From the outside, you can see how the current owners have neglected the property. Overgrown grass and bushes and many potholes all through the parking lot.
The lobby seemed ok, but only one elevator was working, and it seemed a bit dirty. Once i got on my floor, it smelt bad, kind of like a barn would smell, and wasn’t lit very well.
Once i got into my room, i was taken back by how hot it was when i first walked in, well over 90 degrees. I then noticed that several pieces of the ceiling had broken off, or were hanging off. The furniture was all in extremely rough condition. The bathroom was bad, no tissues in the spot for the tissue box, a dirty shower curtain and a dirty bathtub floor. Also, i noticed the mattress wasn’t kept in a mattress protector.
Then at 2:30 am, i saw a bed bug crawl across my pillow. Unacceptable!
Kevin
Lưu trú 1 đêm vào Tháng 10, 2025