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"815 needs preventative maintenance Staff needs training. Line staff and management Breakfast was ok to say the least."

"Terrific location. Right on Times Square, yet not loud or obnoxious. This place was calm and peaceful. Clean, big room and great amenities. Highly recommended!"

"Amazing if you don't care about having tons of space! It was just enough for my fiancé and I. Clean room and bathroom, friendly staff, and the lounge was great! Highly recommend if you care more about spending your money elsewhere on your trip rather than spending your whole budget on a hotel! Would come back again!"

"It was the most amazing experience and so convenient connected to the subway lines! Will stay here again!"

"The room and common areas were very clean"

"Great location in FiDi. Easy to get to Brooklyn as well. Staff is always pleasant and helpful. Continue to stay here when visiting NYC. No complaints!"

"Always a great place to start when in New York!"

"This was a great place to base your stay in NYC. Very convenient to many things. The only hiccup we had was one day our room was not cleaned and serviced. We just shed for towels and we made it fine. They were very complimentary on check-in and checkout. They let us check in early and at checkout we left our bags with valet until we left for our flight. Very accommodating!! We loved our stay!!!"

"Not a hotel you can check in early to, 3pm MEANS 3pm… which is fine because check out is at 12pm anyways. The room seemed clean but didn’t smell fresh, which I didn’t like. I had to open the window to get some crisp air. Bed was super comfortable. Liked the room control for the blinds and lights. That was convenient. The view was really cool from the 14th floor but even better from the rooftop bar. Friendly staff. Elevator is confusing. To come back downstairs just press L and take the escalator.. you will save yourself the embarrassment. "