Khách sạn Alene

"had to wait over an hour for my room to be ready, plus other guests were checked in before me until I said something to the front desk."

"Historical building with lots of character, lobby fireplace was warming on a rainy day. The first floor lobby and dining rooms are very dark, great atmosphere but bring a little flashlight. Met a lot of nice people during our stay. The welcoming scotch was fantastic. We heard the breakfast was minimal. It was not, filled with all kinds of homemade apple strudel, mushroom quiche, chocolate pastries, many other delicious sweet muffins, etc."

"It was all great except room 200, junior suite was very noisy from traffic. Can't close window do to AC unit. Staff friendly, clean property, good bed."

"Cute comfortable spot if your NOT looking to stay in a casino!"

"Nice clean hotel with great staff."

"Place was clean and well maintained. Staff were friendly and helpful."

"Nice hotel. Wish I stayed longer."

"The walls of the rooms are paper thin. One night the people in the room next door were partying until 4am and we got no sleep, The front desk tried once to stop it but the noise continued."

"Main thing I can say is the beds and pillows were comfortable. Beds looked clean, room was clean as was bathroom. Carpets, not so much but I feel like that’s not unusual. We were only there literally to sleep as we had an early flight the next day. Would stay there over the comfort Inn."

"There was a musty smell in the room. It might not have bothered most people, but as someone with asthma and allergies, I noticed it affected my breathing. Otherwise, the room was fine. The bed was comfortable and the blackout drapes also helped me get a good night's sleep."

"Place is updated with nice renovations and hardwood flooring. Also had a microwave, fridge and TV. Really great value on the dollar. Close to Trader Joe’s."

"Dont book at this hotel The room was disguising with black mold by the vents and in the bathroom. Its a complete health hazard. Staff was didn’t care and was gonna come “clean up” the mold. Save your money and health and stay anywhere else but there."

"Had a great stay in a nice room. Only drawback was no pool."

"We like that it was not crowded and it was clean."

"Only it's isolation from other attractions, restaurants etc. is really a disadvantage. Cazenovia NY is about 30 minutes away and is a lovely village with many attractions."

"The room was clean, shower, staff, all very good. Unfortunately the whole building needs to get knocked down, and redone. Very old building."

"Although the rooms were clean staff was very rude. The first lady at the front desk we spoke with was very nice and helpful. However, the second lady that took the first lady stop was very rude, disrespectful, and rolled her eyes when we asked to get a shuttle to the resort. I dont know her name but she has a limp when she walks. I dont see myself coming back here because I refuse to spend my money at a place with rude staff."

"I have yet to feel a better welcome except at home. Thank you Aleccia."

"I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!"