"Overall Great Stay — Just a Few Improvements Needed
Overall, our stay at Sleep Inn & Suites was a very positive experience. The hotel was extremely clean, easy to access, and check-in was smooth and simple. Our room was fresh, clean, and smelled nice. The linens were clearly clean and well maintained.
The staff truly stood out — they were wonderful, helpful, and informative. Honestly, some of the best hotel staff we’ve encountered. They did a fantastic job and made us feel welcome.
I do have two areas where improvement is needed:
1. Room availability accuracy
Hotels (including this one) need to be careful about overselling room types. We specifically reserved a king pet room but were placed in a double queen pet room instead. While we were not charged extra, the issue is the sleeping arrangement — we booked the king so my spouse and I could share one bed comfortably. Accuracy in room assignment matters.
2. Breakfast quality and options
While there was a good variety offered, the eggs tasted like imitation eggs and were not appealing. The breakfast overall needs some improvement in quality.
Additionally, offering only pork breakfast meats is limiting. Many guests cannot eat pork due to dietary restrictions, religious reasons, or allergies. Providing a turkey or chicken option would be a much more inclusive approach.
Bottom line:
The hotel itself was very clean and pleasant, and the staff was excellent. We would absolutely stay here again — but would likely skip break"
"The rooms are very minimalist and it's not your five star hotel with all the bells and whistles, but it makes up for it in the exemplary cleanliness and the amazing staff! It is super clean and super comfortable. Pulling up I was worried looking at the outside of the inn.... It has definitely seen some years! But upon entering my room I was pleasantly surprised. The staff are very courteous and extremely helpful and always had smiles on their faces and treated me with extreme kindness. Every staff member there was above and beyond! The beds were comfortable, the room was spotless, and everything worked and nothing was broken. Definitely a five-star stay!"
"Great place! A little "old school", but nothing wrong with that (example: solid brass key for the room). The room wasn't just clean, it was "Monica clean"! Keurig was a nice touch, and so was a tray of ice cubes in the freezer.
I would absolutely book here again next time I'm in Norman."
Embassy Suites by Hilton Norman Hotel & Conference Center
10/10 Excellent
"I enjoyed my stay in this hotel. Staff is always kind. Front desk is very professional, kind and helpful. The location is wonderful to shop and dine. "
"This hotel was an excellent option for our stay. Central to the places we were going and restaurants for the evening. Clean rooms. Great staff. Price was right. The included breakfast gives you what you need to start your day."
Yes, there are holiday rentals close to the most popular sights in Alex, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Alex?
While exploring the area, visit family-friendly sights like The Maize at Reding Farm, or get outside and enjoy nature at Shady Grove Park. In the wider area, you’ll find Winter Creek Golf Club and Chickasha Sports Complex.
What’s a holiday rental in Alex like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Alex. Holiday rentals feature extras such as laundry facilities and kitchens so you'll feel right at home. If you're concerned about cleanliness, holiday rentals can offer a sense of privacy away from public hotel lifts and busy reception areas while still allowing you the experience of travel. You'll also find more space in a holiday rental than in a hotel, which is another reason why a holiday rental is an attractive choice for families.
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