Dear Mr. Martin, We would like to thank you for the rating you gave our hotel. It is very special to learn how enjoyable your stay was. It is always a pleasure to know that a guest is satisfied. Only the best guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon at the Grande Real Santa Eulália. Kind regards, Mariana Pontes - Guest Experience Manager

Dear Maria,Thank you for your comments.The nicest compliment that our team can get is your desire to return.We are truly happy to learn that you enjoyed the quality of our food and our rooms. The availability and the friendliness of our staff is a characteristic of all of our staff members, and we're very happy to know that you felt them.We look forward to your next visit to our hotel.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Neil, Thank you for your feedback and comments. We're very glad to know that you enjoyed your stay. Our Guests' satisfaction is our main concern. We hope to welcome you again soon at the Grande Real Santa Eulália Resort & SPA. Best regards,Mariana Pontes - Guest Experience Manager

Dear Michael,The Grande Real Santa Eulália Resort & Hotel SPA team regrets that your experience was not a good one.Our main goal is to ensure your satisfaction and provide you with a good experience at our hotel. We guarantee that the cleaning of our hotel is carried out with the utmost attention, to ensure the maximum hygiene possible.Although your stay did not meet your expectations, we hope to see you back at our hotel soon for a better holiday.Yours sincerely,Inês Caeiro - Guest Experience Manager”

Dear Mr. Paul, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service and our staff. Only the best guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon at the Grande Real Santa Eulália. Kind regards,Patrícia Moutas- Guest Experience Manager

Dear Douglas,We regret that your stay at our hotel did not entirely correspond to your expectations and would like to thank you for your feedback. Please be assured that your comments will be taken into consideration and that we will do our utmost to improve wherever we can. We look forward to welcoming you again, for a better holidayKind regards,Inês Caeiro - Guest Experience Manager

Dear Mr. Luca, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service and location. We look forward to welcoming you again, hopefully soon at the Grande Real Santa Eulália. Kind regards, Mariana Pontes - Guest Experience Manager

Dear Mrs. Moira, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service and our staff. Only the best guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon at the Grande Real Santa Eulália. Kind regards, Mariana Pontes - Guest Experience Manager

Dear Andy,Thank you very much for your comment about our hotel.We are very proud to see that you enjoyed the services offered by our hotel and would therefore recommend it. Our daily aim is to serve our guests well and provide unique, unforgettable and memorable experiences and we are delighted to see that these objectives have been metWe hope to welcome you again soon for another magnificent experience at our Hotel.Best regards,Mariana Pontes - Guest Experience Manager

Dear Micheline,Thank you for leaving us a maximum score about our Hotel.It’s very special for us to learn that your experience was great and that you had such a pleasant stay with us.We look forward to welcoming you again.Kind Regards, Patrícia Moutas - Guest Experience Manager

Dear Linda,Thank you for your comments.The nicest compliment that our team can get is your recommendation.We are truly happy to learn that you enjoyed the quality of our buffet breakfast as like as our location by the sea.We look forward to your next visit to our hotel.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Erik,Thank you for leaving us a maximum score about our Hotel.It’s very special for us to learn that your experience was great and that you had such a pleasant stay with us.We look forward to welcoming you again.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Erik,Thank you very much for the maximum score you gave to our hotel and to our service. We look forward to welcoming you again soon for another magnificent experience at our Hotel.Kind regards,Inês Caeiro - Guest Experience Manager

Chère Sylvia,Nous vous remercions pour votre retour d'expérience et vos commentaires constructifs. Il est toujours important de connaître l'opinion de nos clients pour maintenir et améliorer notre service chaque jour.Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous et nous espérons vous accueillir à nouveau dans un avenir proche.Cordialement,Inês Caeiro - Guest Experience Manager

Dear Jozef,We are very happy to learn that you had such a great experience with us.Our teams' daily goal is to answer to our Guests' needs with kindness and professionalism.Your comment is very special to us because it shows that our goal was accomplished.We will continue to do all of our efforts to improve our service every day.We hope you stay with us again soon.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Mr. ErikThank you for your comments.The nicest compliment that our team can get is your desire to return.We are truly happy to learn that you enjoyed the quality of our food and our rooms. The availability and the friendliness of our staff is a characteristic of all of our staff members, and we're very happy to know that you felt them.We look forward to your next visit to our hotel.Kind Regards,Patrícia Moutas- Guest Experience Manager

Dear Derrie,It's really gratifying to hear how pleasant your stay was and how satisfied you were with our service and staff.Thank you very much for your maximum score and we hope to welcome you back to our Hotel soon.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Tim,Thank you very much for your rating you gave to our hotel and our service. We are very proud to see that you enjoyed the services offered by our hotel. Our daily aim is to serve our guests well and to provide good experiences, and we are delighted to see that these objectives have been metWe look forward to welcoming you again soon for another magnificent experience at our Hotel.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Guest,It's really gratifying to hear how pleasant your stay was and how satisfied you were with our service and staff.Thank you very much for your score. We hope to welcome you back to our Hotel soon.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Prince,Thank you so much for your review, especially for your kind comments about the friendliness of our team, which were really appreciated.We are happy to know that you had a thoroughly enjoyable stay with us.We look forward to welcoming you again to our Hotel.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Mr Subir,We would like to thank you for your comments. It will be helpful to improve our service and its quality.We regret that your stay with us was not the great experience that we strive to provide to our Guests.We look forward to welcoming you again for a better experience.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Kiarash,We are very happy to learn that you had such a great experience with us.Your maximum score is very special to us because it shows that our goal was accomplished.We hope you stay with us again soon.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Sudrashana,We regret that your experience was not the perfect experience that we strive to provide to our Guests.Usually the comments about our Hotel are very positive. We look forward to welcoming you back hopefully for an improved experience.Kind regardsPatrícia Moutas- Guest Experience Manager

Dear Jean-Michel,We are very happy to learn that you had such a great experience with us.Thank you for your maximum rating regarding the Grande Real Santa Eulalia Resort & Hotel Spa.Looking forward to your next visit. Kind Regards,Inês Caeiro - Guest Experience Manager

Estimada M Manuela,É realmente gratificante saber como a sua estadia foi agradável e o quão satisfeita ficou com o nosso serviço e staff.Agradecemos muito a sua pontuação máxima e esperamos voltar a recebê-la no nosso Hotel em breve.Melhores cumprimentos,Inês Caeiro - Guest Experience Manager

Dear Christian,We are flattered by your review, which we thank you for. It is with special appreciation that we see how much you enjoyed your stay at our Hotel. Looking forward to your next visit.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Michael,It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. Thank you so much for your constructive comments and review.We look forward to welcoming you again, hopefully soon, to our Hotel.Kind regards,Patrícia Moutas- Guest Experience Manager

Cher Aude,Merci pour vos commentaires positifs.Nous sommes heureux pour savoir que la localisation de notre Hôtel a été à votre goût.Nous espérons que vous nous visitez à nouveau au Grande Real Santa Eulália Resort & Hotel SPA.Cordialement,Patrícia Moutas- Guest Experience Manager

Dear Jyrki,Thank you for your comment and for leaving us your great opinion about our Hotel.It’s very special for us to learn that your experience was great and that you had such a pleasant stay with us.It's for comments like yours that our team works daily.We look forward to welcoming you again.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Stephanie,We are flattered by your score, for which we thank you very much. It is with special appreciation that we see how much you enjoyed your stay at our Hotel. We hope to see you again soon.Kind regards,Inês Caeiro - Guest Experience Manager

Estimado Luís,Muito lhe agradecemos a pontuação máxima que atribuiu ao nosso Hotel e ao nosso serviço. Esperamos recebê-lo num futuro próximo no Grande Real Santa Eulália Resort & Hotel Spa.Melhores cumprimentos,Inês Caeiro - Guest Experience Manager

Estimado Rogério,Muito lhe agradecemos a pontuação que atribuiu ao nosso Hotel e ao nosso serviço. Desejamos voltar a recebê-lo em breve com a qualidade habitual do nosso Hotel assim como em qualquer outro Hotel do Grupo Real.Melhores cumprimentos,Inês Caeiro - Guest Experience Manager

Estimado João,Muito lhe agradecemos a pontuação máxima que atribuiu ao nosso Hotel e ao nosso serviço. Desejamos voltar a recebê-lo em breve com a qualidade habitual do nosso Hotel assim como em qualquer outro Hotel do Grupo Real.Melhores cumprimentos,Inês Caeiro - Guest Experience Manager

Dear Timo,Thank you for the feedback and your constructive comments. It’s always important to know our Guests opinion to maintain and improve our service.We look forward to welcoming you again in the near future at the Grande Real Santa Eulália Resort & Hotel Spa.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Judith,Thank you for your comments. They were very kind and we absolutely loved them.We're very glad to learn from your review that we made you feel that.It is really gratifying for us to learn how enjoyable your stay was and that you were pleased with our service and staff.Looking forward to your next visit.Kind regards,Inês Caeiro - Guest Experience Manager

Estimado Gilnei Alberto,É realmente gratificante saber como a sua estadia foi agradável e o quão satisfeito ficou com o nosso serviço e staff.Garantimos-lhe que todos os seus comentários serão transmitidos à nossa equipa. Na expetativa de sua próxima visita ao Grande Real Santa Eulália Resort & Hotel Spa.Melhores cumprimentos,Inês Caeiro - Guest Experience Manager

Dear Laura,We are very happy to know that you've had a thoroughly enjoyable stay with us.Thank you so much for your review and we look forward to welcoming you again, hopefully soon.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Alison,Thank you for your comment and for leaving us your great opinion about our Hotel.It’s very special for us to learn that your experience was great and that you had such a pleasant stay with us.It's for comments like yours that our team works daily.We look forward to welcoming you again.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Esteban,Thank you for your comment and for leaving us your great opinion about our Staff & our Hotel.It’s very special for us to learn that your experience was great and that you had such a pleasant stay with us.It's for comments like yours that our team works daily.We look forward to welcoming you again.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Katie,Thank you for your comment and for leaving us your great opinion about our Hotel.It’s very special for us to learn that your experience was great and that you had such a pleasant stay with us.It's for comments like yours that our team works daily.We look forward to welcoming you again.Kind Regards,Inês Caeiro - Guest Experience Manager

Dear Fabio,Thank you for your comments. They were very kind and we absolutely loved them.We always look after the small details to make a big difference in our Guests' experiences and our main objective is that all of our Guests feel it. We're very glad to learn from your review that we made you feel that.It is really gratifying for us to learn how enjoyable your stay was and that you were pleased with our service and staff.Looking forward to your next visit to enjoy another great time at our Hotel.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Banke,We would like to thank you very much for the maximum score you gave to our hotel and our service. We hope to welcome you back soon with the usual quality of our Hotel as well as any other Hotel of the Real Group.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Pat,Thank you so much for your review, especially for your kind comments about the friendliness of our team, which were really appreciated.We are happy to know that you had a thoroughly enjoyable stay with us.We look forward to welcoming you again to our Hotel.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Gregory,Thank you for your comments.The nicest compliment that our team can get is your desire to return.We are truly happy to learn that you enjoyed the quality of our food and our restaurants. The availability and the friendliness of our staff is a characteristic of all of our staff members, and we're very happy to know that you felt them.We look forward to your next visit to our hotel.Kind Regards,Inês Caeiro - Guest Experience Manager

Estimada Cláudia,Muito lhe agradecemos o seu comentário, assim como a pontuação máxima que atribuiu ao nosso Hotel e ao nosso serviço. É com enorme orgulho que constatamos que pretende voltar ao nosso Hotel. O nosso objectivo diário é servir bem os nossos clientes e proporcionar experiências únicas e inesquecíveis e é com muito apreço que lhe agradecemos as suas palavras.Esperamos recebê-la num futuro próximo no nosso Hotel.Melhores cumprimentos,Patrícia Moutas- Guest Experience Manager

Dear Rahmon,Thank you so much for your constructive comments and review. It was a pleasure to read your review.Only demanding Guests like you allow us to improve our service and continue to exceed expectations.We look forward to welcoming you again, hopefully soon.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Diogo Haruo,We are very grateful for the maximum score you gave to our hotel and our service. Looking forward to your next visit to the Grande Real Santa Eulália Resort & Hotel Spa.Kind regards,Inês Caeiro - Guest Experience Manager

Dear Carlos,We thank you very much for the score you gave to our Hotel and our service. We hope to welcome you again soon with the usual quality of our Hotel as well as in any other Hotel of the Real Group.KInd regards,Inês Caeiro - Guest Experience Manager

Dear Sandeep Singh,We sincerely thank you for letting us know about your stay at the Grande Real Santa Eulália Resort & Hotel SPA.We were very pleased to learn that our service and hospitality meet your expectations and we are very happy to know that we are continuing to maintain the high standard that we strive for.Hoping to welcome you again at our hotel, we remain,Yours FaithfullyPatrícia Moutas- Guest Experience Manager