Search Hotels Near Almaty Arena, Almaty

"When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor quality. They didn't clean our room during the 3 nights or even give us clean towels or a new roll of toilet paper. Getting anything resolved was difficult due to language."

"Reception staff English is very poor"

"everything was great"

"Exceptional property. Very professionally managed indeed. Complimentary towels, slippers and shower soap is provided on arrival. There is also complimentary tea and drinking water. Very good indeed, would recommend 110%"

"Convenient and comfortable "

"Terrible only one word for full stay and even for expedia support. "

"Rooms are clean and modern. Staff are friendly and helpful. Breakfast buffet was excellent with good selection of food and fresh fruits and sweets. "

"It was very great, the staff are so good and the room is very clean."

"A comfortable enough stay for those not spending a lot of time in the hotel and don’t have special needs. Staff were friendly and helpful and rooms are a good size with a modern bathroom. Two issues that unfortunately will mean I would not book again - the wifi will not hold up for business calls and the vegetarian options are very limited compared to other hotels I have stayed in in Almaty. If neither is important to you than this is a decent hotel pick! "