Khách sạn Alzo

"The mini bus arrangement is absolutely a mess. We booked the shuttle bus and as a result of having no seats. I have to pay extra money to go to the hotel at the end. I complained and the receptionist gave me an email to report this issue and no reply from the hotel yet. The facility in the room is always having problems. We had booked for 4 rooms, one room with broken hair dryer and one room with noise in the bathroom (no idea where the noise coming from) and half broke sink the water goes down...

"Communication was impressive! We were checking in late and they sent a very specific email stating how that should be done. The room was spacious and clean. The breakfast in the morning was extensive and delicious. The staff all were very nice, helpful and professional!"

"The property had bugs and spider webs all over the place. I ended up sleeeping with my daughter because I was afraid of sleeping in the queen bed since there were bugs on the wall. Upon arrival we saw a note on the door that said they had a bug problem. However, that was not mentioned when I booked the room. My daughter and I are very afraid of them. She cried when she saw them. The owner was nice to remove some of the spider webs. But the bugs was the bigger issue for us. I wasn’t very...

"Camera pulita e staff disponibile"

"Ac issues and breakfast was not good. But location was great"

"Das Hotel ist von der Konzeption eigentlich ein Motel. Jedes der Zimmer hat eine Tür zum Parkplatz. Das erleichtert das Aus- und Einladen. Keins der Zimmer verfügt über ein Fenster. Da die Türe zum Parkplatz milchverglast ist, ist das bei längerem Aufenthalt ein Nachteil. Ausser dem Bett besteht die Einrichtung der Zimmer aus einem wuchtigen Regal. Praktisch, aber nicht sehr gemütlich. Grosses Manko bei längerem Aufenthalt ist, dass es keinen Kühlschrank und keinen Wasserkocher gibt. Das...

"Sehr nettes Personal"

"Pulizia della camera e colazione dolce e salata Posizione centrale con vista panoramica"

"Tutto bene personale gentile"

"Check in was a breeze. Dinner was wonderful. Our room was excellent for our short stay. And breakfast included something for just about everyone."

"Very old"

"Equipe super atenciosa, quarto aconchegante e lugar lindo."

"고택의 느낌과 현대의 편리함"

"The hotel is located on the edge of Stresa and near one of the ferry terminals. It would suit those who don't mind a 30 min walk in to the town centre. Our room was reasonably large but the bathroom was a bit odd with the shower head located in the middle of the wall making it difficult to use. We also had a strange experience intermittently with the sound of water rising down pipes, presumably when the toilets above were flushed. The staff were professional and helpful and breakfast is a...

"The hotel was overall amazing. The rooms are very clean and comfortable, and the property is very well maintained. There is some light wear in the main areas and bathroom, but nothing that takes away from the experience. It still feels very nice, not dated at all, and hits all the important notes. It is also close to everything, making it a very convenient and enjoyable stay. Wouldn’t hesitate to come back. Loved the location."

"The property location was great and the room and breakfast were good. The only issues were that the air conditioning wasn’t working throughout the hotel and we weren’t made aware of this. It was only when we got to the room and tried it that we found this out. We were given a fan to use but the room was very hot. Also, the pool wasn’t operational but again we weren’t made aware of that."

"I was extremely satisfied with everything—the location, cleanliness, friendliness of the staff, and the delicious breakfast. I would definitely stay at this hotel again when I return to this beautiful town."