Khách sạn gần Cửa hàng American Science & Surplus tại West Chicago

"language barriers--we speak English only"

"The hotel was clean convenient but old staff very helpful. Breakfast not the best. WiFi did not work."

"The Property was not kept up. It needed some TLC .The Property."

"Really nicely updated property!!"

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"It was very quiet. The aesthetics are very nice. Room was comfortable and clean. Cool in-room amenitiese such as a t.v. in the mirror which was cool to utilize while bathing. There is a good amount of parking available with easy access to the highway. Its 7 minutes from the Chicago Premium Outlets, 12 minutes from The Fox Valley Mall and nearby several eateries. The staff was welcoming and accomodating. The only thing I didn't like was the cafe food (past the bar and breakfast resturant). The...

"upon arrival i was presented with disgruntle staff and a lobby full of unsatisfied customers. the system was down so they werent able to check anyone into any rooms, when assigned a room it was with a key card so you had to leave your room unlocked or wedged open due to limited staff with master key cards for the rooms. property was recently renovated so its clean."

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"The bathroom was dirty and had hair left behind."

""Absolutely disgraceful experience. Called ahead the same morning to inform them of a late arrival due to flight delays. The front desk confirmed we could check in whenever we arrived. When we showed up exhausted at 3:30 AM with elderly family members after a long international flight, they flatly refused to honor our booking claiming no rooms were available — despite our confirmed reservation and prior phone call that same day. We were left stranded in the middle of the night with no...

"Ok...the Good, tha Bad, and the Ugly. It's apt... The Good - The staff is WONDERFUL. Everyone was truly kind, professional, and accommodating. The Bad - The walls are THIN. it's not great for light sleepers The Ugly - The room was DIRTY. Hairs from the previous people all over the bathroom. Grimy floors. DIRTY"

"Our stay was wonderful! Everything nice and clean. Staff was wonderful!"

"First the room was clean, and the staff is very helpful and friendly. Andrew was particularly welcoming and sincere. Some things I haven’t seen in other reviews: first, if you are in the back of the building, you will hear the train all day and night, second the building itself is older, and in need of repair in places: the A/C unit is very loud, and so is the mini fridge, and third the hotel is not in the best location. There’s a lot of construction, and while I felt safe, it’s really just a...

"I had an unusual situation where I started choking in the restaurant and staff had full attention to me to make sure I was ok. Also gave extra water to go. As a whole a fantastic hotel, has everything you need. Great restaurant and room service. The room layout is really exceptional and comfortable. There is a desk with chair that can be used for remote office and eating. I don’t see this in most hotels. Also a chair to lounge in. All else in the room is all you need as well such as a...

"Pretty comfortable place"

"The room was clean. There was no staff. We were greeted by a kiosk, foreigner that I couldn’t understand. The parking was good. The air-conditioning was poor because there were people smoking outside and the smoke was coming into the room so it smelled terrible of cigarettes. The property was filthy dirty. The inside of the whole carpeting were dirty. The parking lot was dirty. The only thing that was clean there was my room, but the bathtub was questionable."

"Customer Service was Superb.."

"We booked a night at the Sonesta Simply Suites for the night and checked-in around 9:30pm. Check in went smoothly, but we immediately noticed that the hotel hallways and elevator were filthy on our way to our room. Upon entering the room assigned we noticed an odd smell. The room did not smell clean and we very quickly noticed that the room was so disgustingly dirty. It was clear that the room had not been cleaned in a very long time. The table was filled with sticky residue from old drinks. The...