2 hồ bơi ngoài trời

Nhận xét về The Boulevard Arjaan by Rotana

5 out of 5
The Boulevard Arjaan by Rotana
The Abdali Boulevard, Rafiq Al Hariri Street, Amman

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 185/338 nhận xét" "
Đánh giá 8 - Tốt. 88/338 nhận xét" "
Đánh giá 6 - Được. 36/338 nhận xét" "
Đánh giá 4 - Kém. 12/338 nhận xét" "
Đánh giá 2 - Tồi. 17/338 nhận xét" "

8,8/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Abdulla

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 2 đêm vào Tháng 4, 2024
thank you for taking the time to review your stay trả lời vào 28/04/2024
Dear Abdullah,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Rawan

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Great location
Lưu trú 1 đêm vào Tháng 4, 2024
thank you for taking the time to review your stay trả lời vào 28/04/2024
Dear Rawan,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Karim

Thích: Sạch sẽ, tiện nghi phòng
Great location
The twin beds room was small and the beds are too small for adults, but management changed our room to a bigger one with a king size bed and it was great.
Lưu trú 3 đêm vào Tháng 1, 2024

8/10 - Tốt

Omar, Riyadh

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
المكان مزعج قليلاً باقي الأمور ممتازه
Lưu trú 1 đêm vào Tháng 1, 2024
شكراً لزيارتكم فندق البوليفارد ارجان من روتانا مؤخ trả lời vào 01/02/2024
حضرة السيد عمرشكرا لزيارتكم فندق البوليفارد ارجان من روتانا مؤخرا. يسعدنا قراءة التعليقات الإيجابية حول إقامتك معنا. هدفنا الرئيسي في الفندق هو تكريس اهتمامنا للضيوف، ومحاولة تجاوز توقعاتهم. إنه لمن دواعي سرورنا أن نعرف أننا أنجزنا هذا في زيارتك. نتطلع لاستقبالكم مجددا بيننا في القريب العاجل. وتفضلوا بقبول كامل التقدير، هالة مسعد المدير العام

10/10 - Xuất sắc

Ammar

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property provides a leisure setting.
Lưu trú 1 đêm vào Tháng 12, 2023
thank you for taking the time to review your stay trả lời vào 01/02/2024
Dear Mr. AmmarPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Lei

Lưu trú 2 đêm vào Tháng 12, 2023
thank you for taking the time to review your stay trả lời vào 01/02/2024
Dear Mr. Lei,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Haya

Thích: Sạch sẽ, tiện nghi phòng
Extended my stay
I loved this hotel that I extended my booking to more 5 days, I just reviewed the hotel in my previous booking but want to add that I appreciate the staff employee Malek for being so kind and upgrading my stay to a vey big apartment 💕
Lưu trú 5 đêm vào Tháng 12, 2023
Thank you for taking the time to review your stay. trả lời vào 24/12/2023
Dear Ms. HayaPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Haya

Thích: Sạch sẽ, tiện nghi phòng
Best experience ever
Best experience ever, I’ve been traveling a lot this year around the world and definitely Arjan Rotana is my favorite so far The luxury and modernity in this hotel is beyond amazing, the staff are very friendly and hospitable, definitely the Jordanian hospitality is something you can’t even think about it twice ❤️
Lưu trú 4 đêm vào Tháng 12, 2023
Thank you for taking the time to review your stay. trả lời vào 24/12/2023
Dear Ms. HayaPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Sumit

Lưu trú 3 đêm vào Tháng 11, 2023
Thank you for taking the time to review your stay. trả lời vào 24/12/2023
Dear Mr. SumitPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

ABRAHAM

Lưu trú 1 đêm vào Tháng 10, 2023
Thank you for taking the time to review your stay. trả lời vào 24/12/2023
Dear Mr, AbrahamPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

fady

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Thank you for taking the time to review your stay. trả lời vào 24/12/2023
Dear Mr. FadyPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Abdelhakim

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Minus: Lighting not adequate. Sofas had large stains. Pillows very thin. Plus: large bedroom Large family room Nice large bathroom Great kitchen Washer/dryer Fridge/microwave/cook top Great service Walk to restaurants and mall Safe area Very good price
Lưu trú 2 đêm vào Tháng 10, 2023
Thank you for taking the time to review your stay. trả lời vào 24/12/2023
Dear Mr. AbdelhakimWarmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

10/10 - Xuất sắc

fady

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Staff are so friendly. Front disk Malik was very helpful . Nice attitude. Now on the my favorite hotel.
Lưu trú 1 đêm vào Tháng 10, 2023
Thank you for taking the time to review your stay. trả lời vào 29/10/2023
Dear Mr. Fadi,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

2/10 - Tồi

Mansour

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service is bad
Lưu trú 2 đêm vào Tháng 10, 2023
Thank you for taking the time to review your stay. trả lời vào 15/10/2023
Dear Mr. Mansour,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

10/10 - Xuất sắc

Nizar

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very respectful staff did not like: the bathroom plumbing as sink was not draining very well
Lưu trú 3 đêm vào Tháng 10, 2023
Thank you for taking the time to review your stay. trả lời vào 15/10/2023
Dear Mr. Nizar,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 - Tốt

Dawaud

Lưu trú 1 đêm vào Tháng 8, 2023
Thank you for taking the time to review your stay. trả lời vào 24/09/2023
Dear Mr. Dawoud,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 - Tốt

Dawaud

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The studio was nice, the restroom doors needs fixing, i did not know it was a four building hotel and i needed to move to the last building to checkin, and you need to move from one building to the other "through the street" to get to the other facilities such as having the breakfast which was not convenient
Lưu trú 2 đêm vào Tháng 8, 2023
Thank you for taking the time to review your stay. trả lời vào 24/09/2023
Dear Mr. Dawaud,Warmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

6/10 - Được

ali

Lưu trú 3 đêm vào Tháng 8, 2023
Thank you for taking the time to review your stay. trả lời vào 24/09/2023
Dear Mr. Ali,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

6/10 - Được

rawda

Lưu trú 3 đêm vào Tháng 7, 2023
Thank you for taking the time to review your stay. trả lời vào 24/09/2023
Dear Ms. Rawda,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

4/10 - Kém

sameeh, toledo

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The receptionist make me wait 45 minute when check in after that she told me my room on onther building so I have to walk with my kids and my bags
Lưu trú 1 đêm vào Tháng 7, 2023
Thank you for taking the time to review your stay. trả lời vào 31/07/2023
Dear Mr. Sameeh,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

2/10 - Tồi

Mohammed

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
First it was very confusing to get to our unit. The place looks dirty with bird poop on the balcony. Kitchen has no utensils/cutlery. We requested on the 2nd day but nothing was done. No guest as allowed to go up as per the security. This is the worst place I ve stayed in a very long time.
Lưu trú 2 đêm vào Tháng 7, 2023
Thank you for taking the time to review your stay. trả lời vào 31/07/2023
Dear Mr. Mohammad,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana. Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

10/10 - Xuất sắc

Sari

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pleasent stay.. boulivard is beautiful around hotel
Lưu trú 1 đêm vào Tháng 7, 2023
Thank you for taking the time to review your stay. trả lời vào 31/07/2023
Dear Mr. Sari,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

4/10 - Kém

sulaiman

Không thích: Tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2023
Thank you for taking the time to review your stay. trả lời vào 24/09/2023
Dear Mr. Suliman,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 - Tốt

ABDULRAHMAN, KUWAIT

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

2/10 - Tồi

tulip

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Not clean, careless, unprofessional, bugs in the room
Lưu trú 1 đêm vào Tháng 7, 2023
Thank you for taking the time to review your stay. trả lời vào 31/07/2023
Dear Mrs. Tulip,Warmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

6/10 - Được

Abdullah

Lưu trú 2 đêm vào Tháng 7, 2023

8/10 - Tốt

Ehab

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
Everything was good except one thing, I requested an additional bed for my daughter (6 years old) and they refused because of hotel regulations.
Lưu trú 5 đêm vào Tháng 6, 2023
Thank you for taking the time to review your stay. trả lời vào 02/07/2023
Dear Mr. Ehab,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. kindly note that your reservation was for a studio room and the studio can't fit for an extra bed,Please accept our apologies for all the inconvenience you have had, hoping that your future stays would be more relaxing, and our services will exceed your expectations. Sincerely,Hala Massaad General Manager

8/10 - Tốt

Ehab

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good
Lưu trú 1 đêm vào Tháng 6, 2023
Thank you for taking the time to review your stay. trả lời vào 31/07/2023
Dear Mr. Ehab,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Halit

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice , clean , friendly staff Good location
Lưu trú 1 đêm vào Tháng 6, 2023
Boulevard Arjaan by Rotana trả lời vào 04/06/2023
Deas, Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to review us.Your stay with us has been indeed a pleasure.We look forward to welcoming you again in the near future.Yours sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Alexander

Lưu trú 2 đêm vào Tháng 5, 2023
Boulevard Arjaan by Rotana trả lời vào 23/05/2023
Dear Mr. Alexander, I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

8/10 - Tốt

Ruba Ahmed, Riyadh

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
The apartment is good, the receptionist need more training . It was very noisy we could not sleep until 2 am every day
Lưu trú 3 đêm vào Tháng 5, 2023
Boulevard Arjaan by Rotana trả lời vào 23/05/2023
Dear Mrs. Ruba Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to review us.Your stay with us has been indeed a pleasure.We look forward to welcoming you again in the near future.Yours sincerely,Hala MassaadGeneral Manager

10/10 - Xuất sắc

Suad

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Amazing hotel
Every thing in this hotel amazing
Lưu trú 4 đêm vào Tháng 4, 2023
Boulevard Arjaan by Rotana trả lời vào 23/05/2023
Dear Mrs. Suad,I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 - Xuất sắc

Nora

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Friends Trip
It was great hotel, good location, friendly employee, but the room light wasn't good need to have more lughts
Lưu trú 2 đêm vào Tháng 4, 2023
Boulevard Arjaan by Rotana trả lời vào 23/05/2023
Dear Mrs. Nora,I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 - Xuất sắc

Serdar

Lưu trú 3 đêm vào Tháng 4, 2023
Boulevard Arjaan by Rotana trả lời vào 23/05/2023
Dear SedarI would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 - Xuất sắc

Raed

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Perfect
Everything was perfect and thanks to the coordinator Mr Abdullah who was taking care of the family and make everything easy and smooth
Lưu trú 1 đêm vào Tháng 4, 2023
Boulevard Arjaan by Rotana trả lời vào 23/05/2023
Dear Mr. RaedI would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 - Xuất sắc

Nehad

Lưu trú 3 đêm vào Tháng 4, 2023
Boulevard Arjaan by Rotana trả lời vào 23/05/2023
Dear, Mrs. Nahed I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

2/10 - Tồi

Sima

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Terrible room service. Extremely Terrible. The room says sleeps 3, it only sleeps 2. When we asked for an upgrade, the guy started shouting at us that this is not the hotel's problem, and the problem is from expedia, and they are not responsible. The hotel is so noisy, cant sleep. Room service never reply on the phone and when they reply, they keep telling you call again after 5 minutes. I dont know how this hotel has survived. Room tap water is very dirty, all sand and dirt ( brown color )
Lưu trú 1 đêm vào Tháng 4, 2023
Boulevard Arjaan by Rotana trả lời vào 23/05/2023
Dear SimaThank you for staying at The Boulevard Arjaan by Rotana, and for sharing your candid feedback. Please accept our sincere apologies for the inconveniences that you have encountered during your stay, we assure you that these inconveniences are not representative of our level of service. Your comments will not be unnoticed but will be shared with the relevant department in order to take the necessary action. We do hope that we will be able to welcome you back again soon and our services will exceed your expectations. Sincerely, Hala MassaadGeneral Manager

10/10 - Xuất sắc

Ahmad

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Ahmad

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 3, 2023

2/10 - Tồi

Robert

Không thích: Sạch sẽ, tiện nghi phòng
Det var det sämsta jag har upplevt. Personalen brister när gäller kundtjänst. Anteckningar och dåliga rapport mellan anställda.
Lưu trú 2 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

Naji

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious rooms, excellent location.
Lưu trú 2 đêm vào Tháng 1, 2023

2/10 - Tồi

DALIA, Amman

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
I booked 1king bed room to stay a night to use the pool and have a breakfast with my daughter, at checked in i was surprised that the hotel is 3 separated buildings, and the pool at the 1st closed building!! So i had to walk on a puplic street to swim!!! I called the front desk from the room phone and they never answer, NEVER AND I MEAN IT, so the only way was to call the hotel from my cell phone. No kitchen utensils AT ALL, although there was cooker and microwave, COME ON guys!!! 5 stars hotel never been like that!! I asked for plates " sure i used my phone to call the hotel", the plates took 35 minutes !!! Very terrible service, i wont recommend it at all. Not even worth it
Lưu trú 1 đêm vào Tháng 7, 2020
Cluster General Manager trả lời vào 23/08/2020
Dear our valued guest, We wish you had a better experience, it is feedback like this that we learn from and use to improve. We do apologize for the shortfalls you have experienced in our service and we hope to be able to make up for them in the future as this is not a true reflection of the standards we wish to impart to our guests. We do hope that you will give us another chance to prove ourselves in providing you a truly treasured experience. Kind regards, Atieh Hamarneh Cluster General Manager

10/10 - Xuất sắc

Lilly

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Highly recommend staying there
Very nice and professional
Lưu trú 28 đêm vào Tháng 3, 2020

10/10 - Xuất sắc

Usama

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2020
General Manager trả lời vào 15/03/2020
Dear our valued guest, Thank you for having taken the time to review your recent stay at the Boulevard Arjaan by Rotana. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Imad Zaboura General Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thank you for everything and thank you for the upgrade room, and the service is perfect
Lưu trú 1 đêm vào Tháng 2, 2020
General Manager trả lời vào 27/02/2020
Dear our valued guest, I would like to extend my gratitude for the comments that you have left us regarding your recent stay at the Boulevard Arjaan by Rotana. We hope your next stay with us will be as memorable. Warmest regards, Imad Zaboura General Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Over all good would stay there again. Good location
Lưu trú 1 đêm vào Tháng 2, 2020
General Manager trả lời vào 18/02/2020
Dear our valued guest, Greetings from The Boulevard Arjaan by Rotana! Thank you for your kind review of our hotel. We appreciate your kind words and look forward to welcoming you back again. Sincerely, Imad Zaboura General Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
おすすめ
下にショッピングアーケード、隣にショッピングモールがあります。部屋は清潔で広くおすすめです。
Lưu trú 1 đêm vào Tháng 1, 2020
General Manager trả lời vào 18/02/2020
Dear our valued guest, Our sincere thanks and appreciation to you for taking the time to post a review on your recent stay at the Boulevard Arjaan by Rotana. I am pleased that we were able to provide you with an enjoyable stay and we hope to have the pleasure in welcoming you back in the near future. Imad Zaboura General Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel wonderful staff would stay there again
Lưu trú 1 đêm vào Tháng 2, 2020
General Manager trả lời vào 18/02/2020
Dear our valued guest, Thank you very much for choosing to stay at the Boulevard Arjaan by Rotana, and for taking the time to share your valuable feedback. We truly appreciate your trust in us, I am very happy to hear that our colleagues and service met your needs and expectations. We look forward to welcoming you back in the near future. Regards, Imad Zaboura General Manager

10/10 - Xuất sắc

Sam, Toledo ohio

Thích: Sạch sẽ, tiện nghi, dịch vụ
The unique is the remodeling in the building and that location is very great and close to a lot of activities and cafes and Restrant
Lưu trú 2 đêm vào Tháng 1, 2020
General Manager trả lời vào 18/02/2020
Dear our valued guest, Thank you for choosing to stay with us. I am very pleased to hear that you were satisfied with the hotel style, location and dining experience you had. We look forward to welcoming you back to the hotel in the near future Warm Regards, Imad Zaboura General Manager

6/10 - Được

Khách đã xác thực

Đi theo nhóm
Thích: Tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Not so good
Lưu trú 1 đêm vào Tháng 11, 2019
General Manager trả lời vào 18/02/2020
Dear our valued guest, Thank you very much for your review of your recent stay at the Boulevard Arjaan by Rotana. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We would greatly appreciate it if your provide us with more details regarding the rate response in order to do the necessary. We would very much hope to have the pleasure of welcoming you back and meeting all your expectations. With much appreciation, Imad Zaboura General Manager