2/10 - Tồi
Eddie Freddie
09/10/2025
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The best thing is the beautiful colonial interior balcony offering mountain views. However the stay was subpar, and a nightmare from beginning to end. I couldn’t sleep or rest well due to excesive noise. They hesitated switching me to a new room. At the end they agreed but downgraded me to a cheaper room.
Bathroom sink was falling down literally, there was no AC, overall service is indifferent, like you need to beg them for what you paid, phones are just there as decorations as there is no room service, they overcharge inflated fees for transport services, I ended paying $63 for transport externally, which they were charging me $350 for the same trip. They charged me $10 extra to allow me check in 1 hour earlier despite all issues they didn't care about guests only about draining money out of my pockets.
Hotel conditions are terrible. There was no water for several hours after they charged me extra. There was then no hot water. I left accidentally something important, they had a person check the room before checking you out like you are stealing something, but don’t catch or say anything if the guest forgets something in the room, and they wanted me to pay $100 to send it over to my address and a ridiculous higher amount of money to send it to my next hotel which was located 2 hours away.
Stay away from this place. You will regret it!
Eddie Freddie
Lưu trú 1 đêm vào Tháng 10, 2025
