Search Hotels Near Anza Lagoon, San Francisco

"Our stay at Crowne Plaza was overall average and unfortunately did not fully meet expectations. The biggest issue was at reception — one of the front desk ladies was quite rude and not welcoming, which created a poor first impression. Customer service at check-in should feel friendly and helpful, but that was not our experience. Housekeeping and cleanliness also need improvement. The room had a noticeable bad smell, and the carpet did not appear clean. Overall cleaning standards were below what we expected from a hotel of this level. Breakfast was another disappointment, as the same items were served every day with very little variety. Additionally, no complimentary water was provided in the room. When I asked reception, I was told to purchase a small bottle from the vending machine for $3, which felt unreasonable for hotel guests. One positive point: the kitchen staff were excellent — polite, helpful, and hardworking. They were the highlight of our stay. Overall, the experience was average, and improvements in customer service, cleanliness, and guest amenities would make a big difference."

"It was good "

"Excellent value for the area. Property is secured but parking lot is not. Walkable to restaurants & shops, right now Milbrae Bart station. Room is comfortable with soft towels &a coffee machine, safe but surprised our standard room does not have a frig. (Only deluxe does) but front desk offered to keep our things & blue ice cold in their frig. It’s an easy in and out kind of inn, good for a short stay before an early flight. "

"Nicole greeted us upon arrival and assisted me with check-in, as well as setting up a member account. She was extremely helpful and made the entire experience seamless from start to finish. It was especially nice to have her assist us again during check-out, which made our departure just as smooth as our arrival. I truly appreciate her calm demeanor and cheerful attitude—it made our stay even more enjoyable."

"Hotel room was old and worn Poor house keeping Laundry room was not clean "

"Yes "

"Very nice people"

"Great free breakfast and free parking. Close to the airport. Cons small double beds would have preferred queens. Comforters could use an upgrade many loose threads. "

"Wonderful breakfast! Restaurant on 4th floor- outstanding! The server actually took the time to make a few recommendations and it was not disappointing at all! A great one short stay at this hotel. Very convenient to the airport. By the way the cappuccino on 3rd floor was just top notch! I didn’t need a 2nd cup! "