Khách sạn Arcade

"The staff were helpful and friendly. Offering any help I may need during my stay (6 days). It was very quiet even though the hotel appeared to fill up every night. It is conveniently located near restaurants, Letchworth State Park, Silver Lake, and not too far from East Aurora. The cell reception was very good (Verizon). I will definitely stay there again in the future."

"Staff was very helpful. Although there wasn't much to be done with the shower water faucets and the tubs."

"Nice for a 'no frills' motel. Do not like that not all doors shut all the way, gaps at top n bottom. Floor was quite damp outside bathroom, and bathroom floor was extremely slick."

"Clean room and bath. Quiet. Would stay again."

"Beautiful"

"The room was clean and the staff was polite and friendly "

"The hotel was under maintenance, which wasn't the problem, but it didn't say that on Expedia site, because of that I don't think the price of the hotel was worth it. The bathroom door in our room wouldn't close at all, it kept getting stuck on the floor. Hopefully when it's all redone it will be better and worthy of the price."

"Breakfast is better than normal motel fare. Rooms are good, pool was good, and location of right next to main street but quiet. However, no room cleaning, our hvac unit we in a sorry state of affairs and sofa bed and roll away bed were very uncomfortable."

"Good location "

"Loved the location, amenities and atmosphere. However the bed in room 204 was really hard and stiff and gave us back aches."

"Very clean rooms."

"I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others."

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Ashley the manager is incredible! Always putting the guest first "

"Clean and comfortable. Very nice breakfast."