Khách sạn gần Viện Archer của LCMH tại Lake Charles

"The ladies at the front desk were very nice upon checking in"

"We stayed 2 separate nights, a Sunday and a Wednesday. On Sunday, the staff was very friendly and helpful. Checking out on Monday morning was different. I asked to speak to a manager and was told no one was available. On Sunday, 1 restaurant was closed. On Wednesday, 3 restaurants were "temporarily" closed and 1 was closed for a special event. Our choices were then Claim Jumper, Saltgrass or Cadillac. None of which we were thrilled about. Having been in the pool service industry for 25...

"Hotel was clean. Staff did not clean room in a timely manner and provide clean towels. I didn't know it was a requirement to request staff to clean room and make beds"

"Yes"

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

" always a pleasant stay. Good breakfast and good staff."

"Room was nice and comfortable, staff was helpful and friendly. Did not use pool or bar"

"My husband and I was in town for the BabyFace concert this past weekend. The hotels at the Casino were booked and very pricey. I found this place and it was wonderful. Located near everything. The staff was top notch. From check in to check out. Friendly and very helpful. Amazing staff. Housekeeping. Amazing!!!"

"Friendly people"

"No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. "

"Clean room "

"chipped and rusty bath tub. No hair dryer."

"Very gross here Needs a remodel asap!!"

"Clean rooms, very Quiet, easy parking, laundry room clean machines work well "

"Staff was very friendly."

"Swimming pool was inoperable. No Continental breakfast anymore. Elevator was dirty. 3rd floor smelled like cigarettes and marijuana everyday. Walls were dirty. There was a rude female employee that saw me standing in the lobby area and demanded to know my room number without any greeting. I gave her my info and she just looked at me like I was lying to her. I noticed a small car in the parking with flat tires. 3 cars of police came one night for a disruptive guest. And last but not least a BED...

"Check in was quick and fast. Incidental fee was inexpensive. Staff was very friendly. Breakfast was awesome. Everything was great.my husband works in the industrial area so this would be my go to hotel."